SHANE DUPUIS
Metairie,LA
Summary
Versatile Sales Center Leader at Bimbo® Bakeries USA with a proven track record in personnel management and data analysis. Successfully drove growth by expanding customer routes and enhancing team performance. Known for cultivating strong relationships and resolving conflicts effectively, while maintaining high accountability metrics and a safe working environment.
Overview
21
21
years of professional experience
Work History
Sales Center Leader
Bimbo® Bakeries USA
New Orleans, LA
08.2023 - Current
- Manages two facilities in the greater New Orleans metro area: the New Orleans Sales Center and Mandeville.
- Coordinates communications between bakeries and sales centers.
- Manages and maintains product accountability metrics, and equipment inventories.
- Responsible for hiring and scheduling warehouse personnel.
- Trains independent business partners, Market Sales Leaders, Route Operation Specialists, and other Sales Center Leaders.
- Conducts business reviews with independent contractors.
- Communicates the ordering process with route sales and market sales leaders.
- Developed and maintained a safe working environment, adhering to all safety protocols and regulations.
- Utilizes all sales technologies and analytics to help improve sales, performances, and waste metrics.
Market Sales Leader
Bimbo® Bakeries USA
New Orleans, LA
02.2017 - 08.2023
- Implemented commercial strategies established by company objectives targeting growth opportunities.
- Set sales targets and implemented action plans for achieving set objectives.
- Led, coached and developed employees to achieve sales goals.
- Delegated work to staff, setting priorities and goals.
- Supported sales team members to drive growth and development.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Coached staff on strategies to enhance performance and improve customer relations.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed customer complaints to determine appropriate methods for resolution.
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
- Recruited and trained new employees to meet job requirements.
- Motivated sales professionals by delivering positive reinforcement and constructive feedback.
- Delivered consistent one-on-one and group training sessions to help Independent Business Partners improve skills and selling techniques.
Extra Man
Bimbo Bakeries USA
New Orleans, LA
01.2016 - 01.2017
- Loading/distribution
- Route Relief
- Trained New I.O.'s
- Market Excellence
- Built Displays
- Worked in Multiple Territories
- Problem Solver
Independent Route
Reliever, Bimbo Bakeries USA
Pittston, PA
06.2011 - 12.2015
- Entirely self-employed.
- Ran 23 routes per year, multiple weeks per year, per route.
- Grew customer base from 15 routes to 23 routes.
Assistant Manager
Convenient Food Mart
Avoca, PA
05.2004 - 06.2011
- Sales Paperwork
- Trained All Employees
- Opening and closing of store
- Product ordering and pricing
- Vendor/Sales Rep relations
- Bank Deposits
Skills
- Sales management
- Safety compliance
- Inventory control
- Public speaking
- Data analysis and reporting
- Personnel management
- Sales tactics
- Issue and conflict resolution
- Key accounts and territory management
- Capital improvement planning
- Microsoft Office
- Multitasking
- Decision-making
- Conflict resolution
- People skills
Timeline
Sales Center Leader
Bimbo® Bakeries USA
08.2023 - Current
Market Sales Leader
Bimbo® Bakeries USA
02.2017 - 08.2023
Extra Man
Bimbo Bakeries USA
01.2016 - 01.2017
Independent Route
Reliever, Bimbo Bakeries USA
06.2011 - 12.2015
Assistant Manager
Convenient Food Mart
05.2004 - 06.2011
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