Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Ford

PITTSBURGH,PA

Summary

My name's Shane Ford. I've been hopping from job to job for the last 7 or so years. Learning what I'm good at, learning what I'm bad at, limits, boons etc.


My primary focus Is in customer service but I'm more than able to work in stock or learn any other position needed.

Overview

7
7
years of professional experience

Work History

Package Handler

Best Buy
PITTSBURGH, PA
10.2021 - Current
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Assembled, sealed and loaded packages into correct trucks.
  • Followed verbal and written instructions to properly move and ship products.

Team Member

Phf Group: McDonald's
East Pittsburgh, PA
04.2020 - 10.2021
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
  • Continuously checked products for quality assurance according to strict guidelines.
  • Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.

Cashier

Milhelic Shop N Save
Glenshaw, PA
07.2019 - 04.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Maintained cash drawer of $100 or more per shift.

Fry Cook

Taco Bell
Glenshaw, PA
10.2018 - 06.2019
  • Cleaned and maintained fryers and grills to keep appliances in working condition.
  • Operated large-volume cooking equipment such as grills, deep-fat fryers or griddles.
  • Operated fryers and grills by pouring oil and placing food items on surface to fry or grill.
  • Cleaned, stocked and restocked workstations and display cases.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Stored food in designated containers and storage areas to prevent cross-contamination and spoilage.
  • Read food order slips or received verbal instructions to properly prepare and cook food.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.

Team Member

McDonald's Restaurant
Glenshaw, PA
06.2015 - 10.2018
  • Kept work areas clean, organized and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Maintained productive, efficient approach to all tasks.

Education

Diploma -

Shaler Area High School
Pittsburgh, PA
06.2015

Skills

  • Package Loading
  • Cargo Sorting
  • Standards Compliance
  • Container Tagging and Marking
  • Visual Inspections
  • Customer Experience
  • Hand and Power Tool Operation
  • Work Assignments
  • Team Meetings
  • Materials Storage
  • Handheld Scanners
  • Product Packing
  • Merchandise Tracking
  • Order Picking and Processing
  • Job Specifications
  • International Shipments
  • Performance Goals
  • Customer Needs Assessments
  • Damage Prevention
  • Effective Prioritization
  • Industry Research
  • Physical Strength and Stamina
  • Cash Register Operation
  • Gift Wrapping
  • Shelving Items
  • Work Task Prioritization
  • Basic Math Functions
  • Cooperative Attitude
  • Credits and Refunds
  • Customer Complaint Resolution
  • Inventory Stocking
  • Price Identification
  • Sweeping and Mopping
  • Till Counting

Timeline

Package Handler

Best Buy
10.2021 - Current

Team Member

Phf Group: McDonald's
04.2020 - 10.2021

Cashier

Milhelic Shop N Save
07.2019 - 04.2020

Fry Cook

Taco Bell
10.2018 - 06.2019

Team Member

McDonald's Restaurant
06.2015 - 10.2018

Diploma -

Shaler Area High School

Similar Profiles

CREATE PROFILE
Shane Ford