Summary
Overview
Work History
Education
Skills
Timeline
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Shane Halben

Attleboro,MA

Summary

Detail-oriented with extensive medical services background and strong work ethic. Managed patient-related accounts at large medical facility. Excellent communications skills and empathetic nature enabled achievement of positive outcomes.

Overview

9
9
years of professional experience

Work History

Patient Service Representative

Aspen Dental
10.2022 - Current
  • Participated in ongoing training programs maintaining up-to-date knowledge on regulatory requirements.
  • Verified insurance eligibility and coverage for patients.
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Filed and maintained patient records in accordance with HIPAA regulations.

Sales Associate/Back-stock lead

AROCAM Sports
06.2018 - 10.2022
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.

Volunteer Firefighter

Manville Fire Department
09.2019 - 06.2020
  • Enhanced teamwork among the crew by participating in regular training sessions, drills, and exercises.
  • Strengthened firefighter skills through ongoing professional development opportunities such as attending workshops or conferences related to the field.

Sales Associate

Dicks Sporting Goods
06.2015 - 06.2018
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.

Education

Associate of Arts - Business Administration

Purdue University
West Lafayette, IN
11.2025

EMT Certificate -

National Medical Education & Training Center Inc at West Bridgewater
09.2019

High School Diploma -

Attleboro High School at Attleboro
06.2014

Skills

Customer Service

HIPAA Compliance

Insurance Verification

Medical terminology knowledge

Appointment Scheduling

Office Administration

Timeline

Patient Service Representative

Aspen Dental
10.2022 - Current

Volunteer Firefighter

Manville Fire Department
09.2019 - 06.2020

Sales Associate/Back-stock lead

AROCAM Sports
06.2018 - 10.2022

Sales Associate

Dicks Sporting Goods
06.2015 - 06.2018

Associate of Arts - Business Administration

Purdue University

EMT Certificate -

National Medical Education & Training Center Inc at West Bridgewater

High School Diploma -

Attleboro High School at Attleboro

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Shane Halben