Shane Heal
Grand Rapids
Summary
Proven track record of enhancing workflow efficiency and customer satisfaction, notably at Walmart. Adept in operating machinery safely and fostering teamwork, I excel in customer service and collaboration. My experience includes streamlining stocking processes and improving delivery accuracy, demonstrating a positive attitude and a commitment to quality.
Customer-oriented transportation team member with proven safety skills and impeccable driving history. Log daily activities, coordinate customer documentation and collect payments to meet recordkeeping requirements. Skillfully plan efficient daily routes to meet customer needs and maximize delivery schedules.
Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.
Overview
9
9
years of professional experience
Work History
Delivery Driver
Amazon Flex
11.2023 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Production Machine Operator
Ridgeview Industries
07.2022 - 10.2023
- Set up and ran machinery to produce exceptional products for industrial needs.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Complied with company and OSHA safety rules and regulations.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
CAP 2 Team Member
Walmart
02.2019 - 07.2022
- Supported store leadership in implementing new procedures that improved workflow efficiency among CAP 2 Team Members.
- Improved overall store appearance by maintaining stocked shelves, ensuring proper shelf labels, and rotating merchandise based on expiration dates.
- Enhanced team efficiency by streamlining stocking processes and ensuring timely task completion.
- Exceeded performance expectations by consistently completing assigned tasks within designated deadlines, contributing to the success of the CAP 2 Team.
Machine Operator
Challenge Manufacturing
03.2016 - 06.2022
- Operated machining equipment safely with team of operators.
- Assisted in training new operators, sharing knowledge and best practices for optimal performance.
- Complied with company and OSHA safety rules and regulations.
- Organized and cleaned work area to meet standards, keep tidy and prevent injuries.
- Maintained quality of product by checking labels, packaging and other factors.
- Documented production activity in logs and job tickets.
- Reduced downtime by monitoring machine performance and addressing any concerns promptly.
- Maintained accurate production records to ensure proper tracking and reporting of key performance metrics.
- Adhered to all applicable regulations and company policies, promoting a safe work environment at all times.
- Followed instructions and directions on batch tickets for accurate results.
- Made sure that products were produced on time and are of good quality.
- Maintained organized work area by cleaning and removing hazards.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
Education
High School Diploma -
Arroyo High School
San Lorenzo, CA06-2002
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
Accomplishments
- Maintained consistent and on-time delivery record with 97% of all orders arriving on time or ahead of schedule.
Languages
English
Native or Bilingual
Timeline
Delivery Driver
Amazon Flex
11.2023 - Current
Production Machine Operator
Ridgeview Industries
07.2022 - 10.2023
CAP 2 Team Member
Walmart
02.2019 - 07.2022
Machine Operator
Challenge Manufacturing
03.2016 - 06.2022
High School Diploma -
Arroyo High School
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