Shane Hopfner
Felton,CA
Summary
Highly analytical team player with excellent multitasking abilities and a flexible approach to managing competing priorities. Enthusiastic about learning more about the marketing industry and building a solid career foundation in business analysis. Seasoned Management Trainee adept at learning new information quickly to maximize performance. Hardworking and reliable team player dedicated to business success. Offering many years of experience and company-oriented mindset. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
6
6
years of professional experience
Work History
Managment Trainee
Enterprise Rent-A-Car
Santa cruz, CA
11.2024 - Current
- Gained knowledge of company policies, protocols and processes.
- Improved management skills by participating in rigorous training programs and workshops.
- Established open and professional relationships with team members which facilitated communication, quickly resolving issues, and conflicts.
- Developed problem-solving abilities through hands-on experience with real-life business scenarios.
- Built lasting relationships with clients through exceptional service delivery, fostering loyalty and repeat business opportunities.
- Used company reports to analyze sales, gross profit and inventory activities.
Server
Shadowbrook
07.2022 - 11.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Coordinated with kitchen staff to ensure order accuracy and timely preparation of dishes.
Warehouse Manager
Pacific Coast Carpet
03.2020 - 06.2022
- Managed warehouse operations and staff, ensuring efficient workflow and inventory management
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Increased customer satisfaction by ensuring orders were accurately and promptly fulfilled, leading to repeat business and positive reviews.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Organized records of vehicles, schedules and completed orders.
Education
BA in Business Management and Economics -
University of California, Santa Cruz
Santa Cruz, CA06.2024
Skills
Customer service
Workforce management
Inventory control
Marketing
Problem-solving
Multitasking
Time management
Oxy-fuel cutting
Stick welding
Hand and power tools
Flux-cored arc welding
Heavy lifting
Preventive Maintenance
Troubleshooting
Teamwork
Attention to detail
Timeline
Managment Trainee
Enterprise Rent-A-Car
11.2024 - Current
Server
Shadowbrook
07.2022 - 11.2024
Warehouse Manager
Pacific Coast Carpet
03.2020 - 06.2022
BA in Business Management and Economics -
University of California, Santa Cruz