Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shane Hynson

Denton,MD

Summary

Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.

Overview

18
18
years of professional experience

Work History

School Counseling Secretary

Appoquinimink School District
03.2022 - Current

• Provide daily support to the MHS School Counseling Team

• Process transcript requests through Parchment for current students as well as alumni

• Filter student requests for counselor appointments

• Complete phone education verifications, process social security paperwork, military requests

• Make grade corrections to report cards and transcripts through eSchool

  • Worked effectively in fast-paced environments.

Guidance and Enrollment Secretary

Caroline County Public Schools
10.2005 - 03.2022
  • Answered multi-line telephones and greeted visitors and parents to facilitate office operations.
  • Processed student registrations and withdrawals.
  • Performed clerical and administrative support duties to optimize workflow procedures.
  • Documented attendance, grades and test scores to update permanent records.
  • Participated in meetings, workshops and seminars to covey or gather information to perform functions.
  • Managed filing system, entered data and completed other clerical tasks.
  • Exercised judgment within school policy guidelines to alleviate principal's workload.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
  • Worked well in a team setting, providing support and guidance.

Education

No Degree - General Ed Courses

Chesapeake College
Wye Mills, MD

No Degree - General Ed Courses

Grand Canyon University
Phoenix, AZ
12.2026

High School Diploma -

North Caroline High School
Ridgely, MD
06.2000

Skills

*Proficient in MS Outlook, PowerPoint, MS Word, Google, PowerSchool, eSchool

*Excellent oral, written and communication skills

*Detail oriented

*Strong organizational skills

*Self motivated

Timeline

School Counseling Secretary

Appoquinimink School District
03.2022 - Current

Guidance and Enrollment Secretary

Caroline County Public Schools
10.2005 - 03.2022

No Degree - General Ed Courses

Chesapeake College

No Degree - General Ed Courses

Grand Canyon University

High School Diploma -

North Caroline High School
Shane Hynson