Shane LaPierre
Lancaster,PA
Summary
Over ten years experience in food service, both formal and informal in diverse settings. Previous customer service/tech support experience in fast-paced professional environments, computer literacy. Effective and concise communication and interpersonal skills. Likes to stay busy and to learn new things. Knowledge of many types and cultures of food and their preparation techniques.
Overview
14
14
years of professional experience
Work History
Server/Cook
Issac’s Craft Kitchen & Brewery
01.2024 - 12.2024
- Took orders, served, bussed and generally ran front-of-house
- Cooked to order in the kitchen and worked back-of-house
- Bartended, mixed cocktails and gave beer recommendations
- Cleaned, stocked and prepared ingredients as needed
- Catered parties of over 50 people
Server
Taj Mahal Cuisine of India
01.2015 - 01.2023
- Cleaned tables, set up restaurant for both lunch buffet and dinner, cleaned restaurant at end of shift
- Took orders (including over the phone), ran food to tables, served alcohol, interacted with customers
- Assisted the kitchen staff in packaging and preparing food
- Catered parties and gatherings of over 60 people
Busboy
Ristorante Picolino’s
01.2014
- Cleared and set up tables in a formal dining environment
- Kept attentive of the guests with water and bread continuously available
- Quickly set up dinner parties and moved tables and chairs as needed
Server/Cashier
Burgermaster University Village
01.2014 - 01.2015
- Took orders, accepted payments, and interacted with customers in a1950’s era family diner
- Continuously ran food to the customers’ tables as it became available
- Worked as a team to bus tables and keep the restaurant clean and tidy
- Assisted with food prep and kept restaurant continuously stocked
- Handled money and counted it at the end of the day
Clerical Assistant
Baltimore County Public Schools Home & Hospital Center
01.2012 - 01.2013
- Gave technical support to customers in person, on-site, or over the phone whenever needed
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Answered telephones, directed calls, and took messages
- Maintained and updated filing, inventory, mailing, and database systems, either manually or using a computer
- Communicated with customers, employees, and other individuals to answer questions, disseminate or explain information, and address complaints or concerns
- Filled book orders given by customers and helped them to find the correct teaching resources
- Sorted books, publications, and other items according to established procedure and returned them to shelves, files, or other designated storage areas
Data Entry Keyer
BCPS Investigations and Records Office
01.2011 - 01.2012
- Typed consistently at a high word rate and accuracy
- Compiled, sorted and verified the accuracy of data before it was entered
- Scanned documents into a database and tagged them with the appropriate metadata
Education
Molecular Biology
Millersville University
Millersville, PASkills
- Strong work ethic
- Front and back of house experience
- Menu memorization
- Attention to detail
- Fast paced environment adaptability
- Hospitality service expertise
- Stress tolerance
Timeline
Server/Cook
Issac’s Craft Kitchen & Brewery
01.2024 - 12.2024
Server
Taj Mahal Cuisine of India
01.2015 - 01.2023
Busboy
Ristorante Picolino’s
01.2014
Server/Cashier
Burgermaster University Village
01.2014 - 01.2015
Clerical Assistant
Baltimore County Public Schools Home & Hospital Center
01.2012 - 01.2013
Data Entry Keyer
BCPS Investigations and Records Office
01.2011 - 01.2012
Molecular Biology
Millersville University
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