Kelsey Lewis
Wisconsin Rapids,WI
Summary
Dedicated and detail-oriented professional with extensive experience as a veterinary assistant, adept at providing compassionate care and support to both animals and their owners. Possessing a strong foundation in administrative tasks, I am now seeking to transition my skills to a medical scheduling role. With a keen eye for organization and a commitment to efficient communication, I aim to streamline appointment processes, optimize patient scheduling, and ensure seamless coordination between medical staff and patients. My background in veterinary medicine has honed my ability to prioritize tasks in fast-paced environments while maintaining a compassionate and empathetic approach to client interactions.
Overview
14
14
years of professional experience
Work History
Veterinary Assistant
Progressive Veterinary Services
11.2022 - Current
- Contributed to a clean and safe environment by maintaining surgical instruments, equipment, and facilities.
- Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
- Streamlined appointment scheduling to optimize daily operations and maximize patient throughput.
- Increased client satisfaction by addressing concerns, answering questions, and offering valuable recommendations for pet care.
Kennel Assistant
Doolin Acres
10.2017 - 08.2019
- Facilitated drop-offs and pick-ups with customers
- Responsible for cleaning and upkeep of kennel environment and supplies
- Managed and facilitated customer-specific requests such as medication needs
- Responsible for facilitating and managing "let-out" schedules
- Filled in for management responsibility when needed
Equipment Operator
Grande Cheese Company
11.2015 - 10.2017
- Responsible for the manufacturing of specialty Ricotta cheese
- Perform required sampling and testing and record data appropriately
- Be a resource and serve as lead trainer for new Associates on equipment and procedures
- Serve as back-up cheesemaker as needed
- Possess specialized understanding of the dairy equipment, production processes, CIP sanitation,
and serve as a technical expert to others.
Manufacturing Operations
Grande Cheese Company
08.2012 - 11.2015
- General dairy manufacturing tasks including packaging and sanitation.
Customer Service Representative
The Charlton Group
06.2010 - 09.2011
- Conduct cold calls for telecommunication products
- Field customer service calls for existing or prospective customers
Education
Certificate - Veterinary Office Assistant -
Colby Community College
Colby, KS12.2023
Skills
- Reception Area Maintenance
- Medical record-keeping
- Client Communication
- Appointment Scheduling
- Client Education
Timeline
Veterinary Assistant
Progressive Veterinary Services
11.2022 - Current
Kennel Assistant
Doolin Acres
10.2017 - 08.2019
Equipment Operator
Grande Cheese Company
11.2015 - 10.2017
Manufacturing Operations
Grande Cheese Company
08.2012 - 11.2015
Customer Service Representative
The Charlton Group
06.2010 - 09.2011
Certificate - Veterinary Office Assistant -
Colby Community College
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