Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shane Mendiola

Redding,CA

Summary

Compassionate professional known for delivering quality service that focuses on each patient's individuality. Highly trained Behavioral Health Specialist skilled in assessing needs, identifying resources and developing effective treatment plans. Committed team member who is ready to take on new tasks and develop unique and innovative approaches. Leadership experience, highly motivated with a great attitude.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Behavioral Health Manager

Hill Country Health And Wellness
03.2020 - Current
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Improved safety procedures to create safe working conditions for workers.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Onboarded new employees with training and new hire documentation.

Behavioral Health Care Coordinator Manager

Hill Country Health And Wellness
05.2016 - 03.2020

· Behavioral health coordination

  • Conducted functional behavior assessments, functional analysis, preference assessments and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Identified appropriate treatment resources and recommended patients for these services.
  • Work Closely with Clinic staff to create an intergraded system between medical and behavioral health.
  • Deescalate patients that are in emotional distress.


Juvenile Counselor

Remi Vista
02.2010 - 04.2016
  • Monitored youth behavior and offered guidance and support for positive change.
  • Supervised youth in engaging environment to promote security and safety for all ages.
  • Supervised individuals in small group atmosphere to cultivate safety, independence and structure.
  • Demonstrated positive influence to children by acting appropriately, being respectful to others and actively listening.

Education

Bachelor of Arts - Criminal Psychology

University of Phoenix
Tempe, AZ
05.2015

Skills

  • Interdepartmental Functions Coordination
  • Policy and Program Development
  • Employee Work Scheduling
  • Motivational Interviewing
  • Lay Counseling
  • Behavior Treatment Planning
  • Identifying Client Goals
  • Behavioral Intervention Plans (BIP)
  • Case Planning and Management
  • Crisis Situations
  • Care Coordination

Accomplishments

    CPCA Healthcare Management certificate

    Hill Country Leadership Cohort graduate

    Certified Lay Counselor

    Project Homelessness Connect

    Conflict and Resolution Supervisor



Certification

CPCA Healthcare Management certificate


Hill Country Leadership Cohort graduate

Timeline

Behavioral Health Manager

Hill Country Health And Wellness
03.2020 - Current

Behavioral Health Care Coordinator Manager

Hill Country Health And Wellness
05.2016 - 03.2020

Juvenile Counselor

Remi Vista
02.2010 - 04.2016

Bachelor of Arts - Criminal Psychology

University of Phoenix

CPCA Healthcare Management certificate


Hill Country Leadership Cohort graduate

Shane Mendiola