Shane Menjivar
Seattle,WA
Summary
Results-driven professional in retail sales, known for high productivity and efficient task completion. Well-versed in customer service, inventory management, and sales strategy development. Excel at communication, problem-solving, and adaptability, ensuring exceptional customer experiences and team collaboration.
Overview
11
11
years of professional experience
Work History
Mobile Expert/Store Leader
MobileOne LLC
Seattle, WA
03.2018 - Current
- Postpaid and Prepaid activations for T-Mobile
- Inventory management
- Elite Rank by staying in Top 10 for North Washington Mobile Expert Rank continuously
- Event Planner/Organizer by having excellent communication skills
- Store Manager responsibilities: Maintaining store maintenance and reaching sales goals
- Training new associates
- Bringing in outside traffic (selling outside the 4 walls)
- Achievements: GBRAND Ambassador (training new managers / employees with internal systems and reporting), Operations specialist
Wireless Team Member
MarketSource/Target Tech
Tukwila, WA
09.2017 - 02.2018
- Cell Phone activations for Verizon, Sprint, AT&T, Verizon Prepaid, AT&T Prepaid, Cricket Wireless, Boost Mobile, Virgin Mobile, Total Wireless, TracFone, and Consumer Cellular
- Digital Service sales for xFinity and DirecTV
Wireless Specialist Lead/Auditor/Hardlines Associate/Cashier
Sam's Club
Renton, WA
09.2013 - 08.2017
- Cell Phone activations for Verizon, Sprint, AT&T, and Cricket Wireless
- Legendary Member Service Award from Sam’s Club Corporate Office
- Top Mobile Performer WA/AK acknowledged by Technology Service Manager
- Return to Vendor, Transfers, and Liquidation for Electronics and Mobile
- Scheduling, Training, Stocking and Audit experience
- Credit Card sales and Membership Upgrades
- Sales, returns, exchanges, and customer service throughout the entire store
Skills
- Performance optimization strategies
Timeline
Mobile Expert/Store Leader
MobileOne LLC
03.2018 - Current
Wireless Team Member
MarketSource/Target Tech
09.2017 - 02.2018
Wireless Specialist Lead/Auditor/Hardlines Associate/Cashier
Sam's Club
09.2013 - 08.2017
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