Shane Mita
Clementon,NJ
Summary
Proven Customer Sales Representative with a track record of enhancing customer satisfaction and driving sales at Wireless Zone. Expert in market awareness and company policies, leveraging patience, resilience, and persuasive communication to exceed sales targets. Skilled in cash handling and adept at turning product knowledge into customer loyalty and increased sales.
Overview
2
2
years of professional experience
Work History
Customer Sales Representative
Wireless Zone
Moorestown, NJ
04.2024 - Current
- Educated customers on promotional options, sales policies and methods for obtaining desired results from company offerings.
- Enhanced the overall customer experience by providing personalized recommendations based on their preferences and needs.
- Participated in ongoing product training sessions, ensuring a comprehensive understanding of offerings to better assist customers.
- Resolved concerns with products or services to help with retention and drive sales.
Retail Sales Representative
TCC Verizon
Deptford
11.2022 - 01.2024
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Assisted customers with locating and choosing merchandise in store departments.
- Utilized persuasive communication skills to encourage undecided customers toward making confident purchases.
Education
High School Diploma - High School
Paulsboro High School
Paulsboro, NJ06.2015
Skills
- Patience and resilience
- Market awareness
- Company policies
- Cash Handling
Timeline
Customer Sales Representative
Wireless Zone
04.2024 - Current
Retail Sales Representative
TCC Verizon
11.2022 - 01.2024
High School Diploma - High School
Paulsboro High School