Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shane Morris

Clinton Township

Summary

Dynamic Benefits Counselor with experience at Alight, skilled in benefits administration, employee communication, and compliance. Licensed Personal Lines Agent for home and auto with Allstate, providing tailored insurance solutions. Strong problem-solver committed to delivering exceptional support and guidance.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Licensed Personal Lines Insurance Agent

Allstate
Sterling Heights
03.2025 - Current
  • Provide personalized home and auto insurance solutions to clients based on individual needs and risk profiles.
  • Educate customers on policy options, coverage limits, and claims processes to ensure clear understanding and satisfaction.
  • Maintain compliance with state regulations and company standards in all client interactions and documentation.
  • Build strong client relationships through responsive service, trust-building, and follow-up support.

Benefits Counselor

Alight
Lincolnshire
10.2022 - 12.2024
  • Achieved employee satisfaction through targeted benefits communication strategies.
  • Provided expert guidance on benefits eligibility, coverage, and options.
  • Delivered clear and informative explanations of benefit programs to plan participants.
  • Analyzed employee benefits programs and recommended improvements.
  • Processed employee benefits applications, changes, and terminations in timely manner.
  • Facilitated open enrollment process for all eligible employees annually.

Senior Benefits Consultant

Go Health
Chicago
07.2021 - 10.2022
  • Interviewed prospective clients to assess financial needs and existing coverage.
  • Assisted clients in selecting optimal benefits plans tailored to their requirements.
  • Drafted policies, finalized documentation, and ensured timely filing of paperwork.
  • Provided customer support via phone and email, answering inquiries and offering solutions.
  • Educated plan participants on available benefits in clear and concise terms.

Benefits Specialist

National General Insurance
Winston-Salem
09.2020 - 08.2021
  • Upheld strict adherence to state licensing requirements while performing daily job activities.
  • Prepared detailed sales reports for management review on monthly basis.
  • Educate potential clients on Medicare Advantage, Medicare Supplement, and Prescription Drug Plans.
  • Assess clients' healthcare needs and recommend the most suitable Medicare coverage options.
  • Explain the differences between Original Medicare (Part A & B), Medicare Advantage (Part C), and Prescription Drug Coverage (Part D).
  • Maintain compliance with CMS (Centers for Medicare & Medicaid Services) regulations.

Cell Phone Tower Technician

High Desert Communications
Mesa
08.2020 - 09.2020
  • Conducted maintenance and repair operations on communication towers at varying heights.
  • Installed and replaced antennas, dishes, and associated equipment.
  • Diagnosed and resolved equipment issues using specialized tools.
  • Executed system testing to ensure optimal network performance.
  • Followed strict safety protocols while performing tower construction and repairs.

Tower Technician

Emergent Wireless Solutions
Chicago
01.2019 - 08.2019
  • Performed maintenance and troubleshooting on communication towers and related equipment.
  • Operated construction equipment such as electric and hydraulic winches.
  • Installed and tested coax and network cables for improved system performance.
  • Inspected completed work to ensure quality, security, and compliance with standards.
  • Worked with various electrical systems and cableways to enhance network efficiency.

Education

High School - General Education -

Algonac High School
Algonac, MI
06.2018

Skills

  • Benefits Interpretation & Administration
  • Compensation & Benefits Management
  • Employee Communication & Support
  • Problem-Solving & Critical Thinking
  • Team Leadership & Collaboration
  • Adaptability & Flexibility
  • Analytical & Detail-Oriented
  • Time Management & Efficiency
  • Maintenance & Repair Expertise

Certification

  • Life and Health Licensed
  • Personal Lines Licensed

Timeline

Licensed Personal Lines Insurance Agent

Allstate
03.2025 - Current

Benefits Counselor

Alight
10.2022 - 12.2024

Senior Benefits Consultant

Go Health
07.2021 - 10.2022

Benefits Specialist

National General Insurance
09.2020 - 08.2021

Cell Phone Tower Technician

High Desert Communications
08.2020 - 09.2020

Tower Technician

Emergent Wireless Solutions
01.2019 - 08.2019

High School - General Education -

Algonac High School

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Shane Morris