Shane O’Callaghan
Winchester,VA
Summary
Dynamic and results-driven professional with extensive experience at Daily Buzz Café, excelling in customer service and food preparation. Bilingual in English and Spanish, I effectively manage inventory while ensuring compliance with safety standards. Recognized for attention to detail and fostering team collaboration, I consistently enhance customer satisfaction and operational efficiency.
Overview
12
12
years of professional experience
Work History
Master Barista
Daily Buzz Café
Stephens City, VA
05.2024 - 04.2025
- Took and fulfilled customer orders with speed and accuracy, maintaining a high level of customer satisfaction.
- Managed inventory and restocking of the coffee bar, prepared a variety of sandwiches, salads, acai bowls, smoothies, beverages and kitchen prep station.
- Maintained cleanliness of the café, including dishwashing, dining area sanitation, and equipment upkeep.
- Closed the shop nightly, including securing doors, shutting off signage/menu boards, and completing closing procedures.
- Handled end-of-day cash drawer reconciliation and prepared daily bank deposits.
- Responsible for setting up and managing remote trailer operations
Starbucks Barista & Fulfillment Associate
Target
Winchester, VA
09.2020 - 04.2024
- Prepare and serve a wide variety of drinks to customer specifications.
- Maintain product quality and cleanliness in accordance with health and safety guidelines.
- Gather and pack items for online orders, ensuring accuracy and timely fulfillment.
- Assist with store cleaning and sanitation, including COVID-19 safety protocols.
- Operate electric cart pusher and maintain cleanliness of carts and entry areas.
Pharmacy Technician
Walgreens
Winchester, VA
10.2021 - 06.2022
- Support pharmacists by processing prescriptions and assisting patients.
- Ensure accuracy in prescription entry and insurance billing.
- Maintain a clean and safe pharmacy in compliance with regulatory procedures.
- Help manage inventory and handle patient transactions efficiently.
General Warehouse Associate
The Home Depot
Winchester, VA
03.2020 - 07.2020
- Organized shipments by accurately sorting and loading items into designated trailers.
- Maintained clean and hazard-free workspaces to ensure team safety.
Associate
Whole Foods Market
Ashburn, VA
02.2016 - 01.2020
- Mixed and served beverages while ensuring bar cleanliness and nightly closure.
- Maintained olive bar and prepared cheese portions for display and sale.
- Stocked dairy products, promptly removing expired items to ensure quality.
- Cleaned, cut, and prepared seafood in compliance with hygiene standards.
Cashier
Giant Food
Ashburn, VA
08.2013 - 02.2016
- Processed transactions accurately and maintained a friendly, efficient checkout experience.
- Monitored cash levels and ensured register accuracy throughout shifts.
Help Desk Intern
FrontPoint
McLean, VA
06.2014 - 12.2015
- Provided Level 1 IT support for internal users.
- Installed/configured desktops, phones, and mobile devices.
- Assisted in troubleshooting hardware/software issues and deploying new systems.
Education
Completed 1 year -
Radford University
Radford, VA1st-Level Certification - Automotive Mechanic
Northern Virginia Community College
Loudoun, VAHigh School Diploma - Advanced Honors
Briar Woods High School
Ashburn, VASkills
- Bilingual: Fluent in English and Spanish
- Customer Service & Sales
- Food & Beverage Preparation
- Pharmacy Operations
- Inventory Management
- POS Systems & Pharmacy Software
- IT Support (basic troubleshooting and configuration)
- Safety & Sanitation Standards
- Team collaboration
- Effective communication
- Attention to detail
Timeline
Master Barista
Daily Buzz Café
05.2024 - 04.2025
Pharmacy Technician
Walgreens
10.2021 - 06.2022
Starbucks Barista & Fulfillment Associate
Target
09.2020 - 04.2024
General Warehouse Associate
The Home Depot
03.2020 - 07.2020
Associate
Whole Foods Market
02.2016 - 01.2020
Help Desk Intern
FrontPoint
06.2014 - 12.2015
Cashier
Giant Food
08.2013 - 02.2016
Completed 1 year -
Radford University
1st-Level Certification - Automotive Mechanic
Northern Virginia Community College
High School Diploma - Advanced Honors
Briar Woods High School
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