Shane Rodney
Celebration Cinema
Grand Rapids
1
Language
3
years of professional experience
Dynamic professional with strong communication skills and a can-do attitude. Experienced in providing exceptional customer service and maintaining a welcoming environment in fast-paced settings.
Work History
Cast Member
1 Year 3 Months- Provided exceptional customer service to enhance guest experiences during film screenings.
- Assisted with ticket sales and concessions, ensuring efficient transactions and inventory management.
- Maintained cleanliness and safety standards throughout theater facilities to create a welcoming environment.
- Collaborated with team members to optimize workflow during peak hours of operation.
- Resolved guest inquiries and concerns promptly, fostering positive relationships and repeat visits.
- Increased sales by 5% by helping out other stations during downtime.
Cashier
7 Months- Processed customer transactions efficiently and accurately at point of sale.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to ensure a welcoming environment.
- Tracked stock levels and restocked supplies to maintain inventory.
- Managed a record of 300 orders in a single day.
Education
High School Diploma
- 3.89 GPA
- Completed AP course in Environmental Science
- Completed AP course in Statistics
- Completed AP course in Psychology
- Completed AP course in Art History
- Completed AP course in U.S Government
- GVSU's Award for excellence, Urban Schools scholarship, and the Charter School's Alumni Scholarship Recipient
- Honoree of The National Junior Honors Society
- summa cum laude graduate
Skills
Customer service focus
Cash handling
Exceptional communication
Problem-solving techniques
Strong teamwork
Brand representation
Quick-learning
Following directions
Positive mindset
Languages
English
Native or Bilingual
Interests
Outdoor Recreation
Rock Climbing
Music
Video Gaming
Cooking
Acting and Theater
Timeline
Cast Member
Celebration Cinema
05.2025 - 08.2026Read More
Cashier
Little Caesars Pizza
08.2023 - 03.2024Read More
Grand River Preparatory High School
High School Diploma
Read More