Shane Root
Conway,SC
Summary
Reliable golf cart attendant with several years of experience in high-end customer service settings. Friendly with excellent communication and interpersonal skills to promote positive guest experiences.
Overview
3
3
years of professional experience
Work History
Golf Cart Attendant
Shannopin Country Club
Pittsburgh, PA
06.2021 - 08.2024
- Maintained cleanliness of all golf carts, including washing, vacuuming and polishing.
- Monitored customer usage of golf carts and provided assistance when needed.
- Inspected returned golf carts for damage or missing parts before returning them to stock.
- Displayed excellent customer service skills while interacting with patrons.
- Closed down rides with faulty equipment and notified supervisor.
- Trained new employees on ride operations, pointing out safety mechanisms and features.
- Received comments and complaints and worked to deliver solutions to achieve member and guest satisfaction.
- Managed the staging area, organizing carts for easy access and distribution.
- Maintained cleanliness and operational readiness of golf carts, ensuring a superior guest experience.
- Conducted routine battery maintenance and charging of golf carts.
- Assisted in setting up for golf tournaments and special events.
- Directed guests to starting tees and provided course information as needed.
- Managed golf cart inventory, ensuring availability for peak times.
- Operated golf cart washing station, ensuring carts were clean and presentable.
- Assisted guests with loading and unloading golf clubs and personal items.
- Assisted with the opening and closing procedures of the golf operations.
- Assisted golfers by providing preferred clubs and retrieving balls.
- Picked up golfers in parking lot, loaded clubs on carts and transported guests to range.
- Reported cart damage and maintenance needs to golf shop professionals.
- Collected balls and baskets on driving range and loaded ball machines.
- Assisted with staging and execution of tournaments and events.
- Prepared golf carts for use by stocking with towels, pencils and scorecards.
- Greeted guests with positive and engaging attitude to promote superior experiences.
Education
Management Pre-major With A Focus in Professional Golf Management - Management & Decision Sciences
Coastal Carolina University
Conway, SC05-2028
High School Diploma -
Avonworth High School
Pittsburgh, PA05-2024
Skills
- Cart maintenance
- Cart stocking
- Member Assistance
- Range Tee organization and preparation
- Safety awareness
- Time Management
- Flexible Schedule
- Equipment Repair
- Teamwork and Collaboration
- Problem-solving abilities
- Attention to Detail
- Positive Attitude
Affiliations
- Avid golfer who is always trying to improve his game on and off the course
Timeline
Golf Cart Attendant
Shannopin Country Club
06.2021 - 08.2024
Management Pre-major With A Focus in Professional Golf Management - Management & Decision Sciences
Coastal Carolina University
High School Diploma -
Avonworth High School
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