SHANE ROOT
223 Bryson Ave. Pittsburgh,PA
Summary
A highly cooperative individual with extensive knowledge of outside golf operations and a strong ability to connect with others. Experienced in assisting members in the golf shop, setting up tournaments, and delegating tasks to outside service staff. Demonstrates exceptional patience and empathy when addressing customer inquiries and ensuring smooth experiences for all patrons. Committed to creating a welcoming atmosphere that enhances overall enjoyment of the golfing experience.
Overview
4
4
years of professional experience
Work History
PGM Intern
Diamond Run Golf Club
Sewickley, PA
05.2025 - 08.2025
- Collaborated with cross-functional teams to streamline workflows to meet project deadlines.
- Gained valuable experience working within the golf industry and applied learned concepts directly into relevant work situations.
- Sorted and organized tee sheets and reports.
- Mentored new interns, guiding best practices and organizational policies.
Golf Cart Attendant
Shannopin Country Club
Pittsburgh, US
06.2021 - 08.2024
- Maintained cleanliness of golf cart fleet and storage areas
- Washed, detailed and removed trash from carts to prepare for next use
- Prepared golf carts for use by stocking with towels, pencils and scorecards
- Coordinated with pro shop staff to address guest needs and concerns.
- Demonstrated dependability and punctuality by always being early for work, never calling off, and being willing to work late shifts to ensure all tasks got done
Education
Management, BSBA Pre-Major - Professional Golf Management Candidate
Coastal Carolina University
Conway, SC05.2028
High School Diploma -
Avonworth High School
Pittsburgh, PA05.2024
Skills
- Positive Attitude
- Dependable
- Customer Focused
- Enthusiastic
- Communicative
- Punctual
- Problem-solving
Timeline
PGM Intern
Diamond Run Golf Club
05.2025 - 08.2025
Golf Cart Attendant
Shannopin Country Club
06.2021 - 08.2024
High School Diploma -
Avonworth High School
Management, BSBA Pre-Major - Professional Golf Management Candidate
Coastal Carolina University
References
Shannopin CC - Outside Operations Manager - Allan Hernandez (412) - 378 - 4762
Diamond Run Golf Club - Head Pro - Adam Morrison (724) - 480 - 8112