Shane Scoville
Charlotte,NC
Summary
Accomplished Operations manager skilled at building atmosphere of collaboration and performance excellence to provide every customer with exceptional experiences and promote brand loyalty. Effectively oversee and align processes with dynamic conditions while increasing efficiency and maximizing profits. Motivational leader skilled at building relationships with customers, employees and senior management.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
TJ-Maxx Department Store
10.2015 - Current
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed Hiring and onboarding of new employees.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Scheduling using Kronos (UKG)
Education
Orangeburg Wilkinson High School
Orangeburg, SC05.2014
Skills
- Stock Management
- Operations Oversight
- Department Oversight
- Customer Relations
- Records Management
- Store Organization
- Customer Experience
- Flexible Schedule
- Hiring and Training
- Employee Scheduling
- Goals and Performance
- Problem-Solving
About me
I have woked for Tjmaxx since 2015 stating off as a PT associate to now operations manager. i spend several years with the company developing my talent as a Manger. I have recieved several training coreses with the company to help develop my skills as a leader of the building. through my years with the company i have learned the skill sets to help develop talent while building effective teams. I take pride in producing results that help drive the business. During my spare time i enjoy playing tennis and cycling. Overall i am a easy going but focus driven individual who is persistent in delivering results.
Timeline
Assistant Store Manager
TJ-Maxx Department Store
10.2015 - Current
Orangeburg Wilkinson High School
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