Shane Shields
Saint Mary's,Ohio
Summary
Results-oriented with a proven track record of providing exceptional customer service. Skilled in effectively assisting customers in product selection and ensuring customer satisfaction. Strong team player with excellent communication and problem-solving skills. Reliable, punctual, and adaptable with a flexible schedule.
Overview
2
2
years of professional experience
Work History
Unarmed Security Guard
Allied Universal Security Services
Lima, OH
01.2026 - Current
- Monitored premises to ensure safety and security of personnel and property.
- Conducted regular patrols to identify and report suspicious activities or unsafe conditions.
- Assisted in enforcing company policies and procedures to maintain order and discipline.
- Responded promptly to alarms, emergencies, and incidents, coordinating with local authorities as needed.
- Documented daily activities, incidents, and irregularities in detailed reports for management review.
- Completed full building and grounds patrols to spot and investigate concerns.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
Salesperson
GNC Live Well
Lima, OH
05.2025 - 03.2026
- Achieved sales goals through effective engagement with customers and understanding needs.
- Expanded customer base via targeted prospecting and networking initiatives.
- Enhanced product knowledge by participating in training sessions and industry research.
- Informed customers of promotions to boost sales productivity and volume.
- Maintained store merchandising standards by managing product displays effectively.
- Processed transactions efficiently using point-of-sale systems.
- Educated clients on proper supplement usage to promote wellness benefits.
- Established strong customer relationships for long-term business growth.
- Would do safe drops and bank runs when nessasary
- Would open and close the store as a key holder
Sales Associate
Hobby lobby
Saint Mary’s, Ohio
09.2024 - 10.2024
- Was one of the store setters and stayed with them after the store opened
- Sweeped and waxed the floors
- Brought out heavy product when needed
- Helped organized when we got shipments
- Repaired broken products and shelves when I came across them
- Greeted customers warmly and offered assistance.
- Helped customers find and select products.
- Assisted customers with product selection to ensure customer satisfaction.
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
Education
High School Diploma - undefined
Saint marys memorial high school
Saint Marys, Ohio05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving
- Listening skills
- Multi-tasking strength
- Reliable and punctual
- Flexible schedule
- Goal oriented
- Outgoing personality
- Verbal/written communication
- Conflict resolution
CUST
- I DON'T CLEAN/USE PUBLIC BATHROOMS
- I'm a huge germaphobe when it comes to bathrooms I refuse to use and clean them unless it's an emergency
Timeline
Unarmed Security Guard
Allied Universal Security Services
01.2026 - Current
Salesperson
GNC Live Well
05.2025 - 03.2026
Sales Associate
Hobby lobby
09.2024 - 10.2024
High School Diploma - undefined
Saint marys memorial high school