Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shane Silva

Anaheim,Ca.

Summary

To obtain a position within the compamy, with the opportunity for advamcement.

Overview

2017
2017
years of professional experience
1
1
Certification

Work History

Unarmed Security Guard

OC Patrol Imc
05 2022 - 12 2024
  • Provided both residents and visitors, access to enter gated community through proper protocol amd screening process.
  • Guarded the front gate of the community daily, assuring a safe enviroment for all.
  • !aintaimed dailycommunication with HOA.
  • Used various gate entry software such as Dwelling Live on a daily basis.

Independent Contractor

Granado Cleaning Service
10 2016 - 07 2022

Maimtaimed and cleaned variousc DMV parking lots at night

Client Support

UnitedHealth Group
04.2009 - 05.2016
  • I worked in the Prior Authorization Department in the Costa Mesa office
  • Daily tasks include indexing and routing incoming faxes to the proper queue
  • At times I made some outbound calls to make sure prescription information was correct
  • Also work daily in the RTS (return to sender) queue where I verify the correct Dr’s name, fax number and other information on the outgoing fax is correct before sent over to the fax support team
  • Utilize software such as AS-400, Rx Capture, Rx-Web, PAS
  • Compass, and IRIS, daily.

Education

High School Diploma - General Studies

Downey High School
Downey, CA
06.1992

Skills

  • Customer Service Oriented
  • Knowledge of basiic computer skills
  • Bilingual English/Spanish

Certification

Valid CA guard card #G6744886 issued by BSIS

Timeline

Client Support

UnitedHealth Group
04.2009 - 05.2016

Unarmed Security Guard

OC Patrol Imc
05 2022 - 12 2024

Independent Contractor

Granado Cleaning Service
10 2016 - 07 2022

High School Diploma - General Studies

Downey High School
Shane Silva