Shane Smith
Lakewood,CO
Summary
Dynamic Assistant Vice President and Branch Manager at PNC Bank, recognized for enhancing operational efficiency and client retention through strategic initiatives. Proven expertise in decision making and risk management, while mentoring teams to achieve high performance. Skilled in cross-functional leadership and business development, driving competitive advantages in a fast-paced environment.
Overview
11
11
years of professional experience
Work History
Assistant Vice President/ Branch Manager
PNC Bank
Arvada, CO
11.2014 - Current
- Led cross-functional teams to implement process improvements and enhance operational efficiency.
- Developed strategic initiatives to optimize customer experience and increase client retention.
- Mentored junior staff, fostering professional development and enhancing team performance.
- Analyzed market trends to inform business strategies and drive competitive advantages.
Education
Bachelor of Science - Business Administration
Metropolitan State University of Denver
Denver, CO05-1990
Skills
Decision making & judgment
Issue resolution skills
Negotiation
Recruiting and hiring
Effective relationship building
Risk management
Operations management
Business administration
Policy compliance
Business development
Staff management
Cross-functional team leadership
Hiring and coaching
Budget oversight
Budget administration
Timeline
Assistant Vice President/ Branch Manager
PNC Bank
11.2014 - Current
Bachelor of Science - Business Administration
Metropolitan State University of Denver