Shane Sowards
Germantown,TN
Summary
Critical thinking employee with excellent time management skills. Dedicated problem-solver adept at remaining calm under pressure. Effective ramp agent using top-notch skills in time management and organization.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
6
6
years of professional experience
2020
2020
years of post-secondary education
Work History
Ramp Agent
Federal Express
Memphis, TN
10.2019 - Current
- Loaded and unloaded cargo from aircraft and ground vehicles.
- Inspected packages for damage and ensured proper handling procedures.
- Operated ground support equipment to facilitate efficient ramp operations.
- Maintained safety protocols to secure a safe working environment.
- Assisted in training new staff on operational procedures and safety measures.
- Handled passenger luggage, mail and cargo in accordance with safety and privacy protocols.
- Ensured proper weight balance on aircrafts by placing heavy items in the aft of the plane.
- Participated in team meetings to discuss performance, safety, and operational improvements.
- Reviewed work orders before starting work to determine necessary materials and meet deadlines.
Education
Grant High School
Los Angeles, CASkills
- Cargo handling
- Ground support operations
- Safety compliance
- Training coordination
- Customer service
- Team collaboration
- Operational efficiency
- Communication skills
- Problem solving
- Adaptability under pressure
- Safety procedures compliance
- Weight balancing
- Load planning
- Attention to detail
- Time management
- Hazardous materials
- Team leadership
- Problem-solving
- Flexible schedule
Timeline
Ramp Agent
Federal Express
10.2019 - Current
Grant High School