Shane Stottlemire
Bend,OR
Summary
Determined individual with a high level of compassion and skill in assisting individuals in various stages of recovery. Hardworking Peer Support Specialist known for handling appointment scheduling, transporting clients to meetings and promoting assistance wherever and whenever needed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk/Peer Support Specialist
Shepherds House Ministries
Bend, OR
01.2022 - 05.2024
- Provide a welcoming and safe environment at The Lighthouse Navigation Center where participants are encouraged to engage in the community through connection and activities.
- Serve as the primary point of contact for participants, visitors, and community partners, answering inquiries and providing information about the Navigation Center's services.
- Manage the front desk operations, including answering phones, directing calls, managing mail, and handling walk-in inquiries.
- De-escalate situations involving participants in a calm and professional manner, ensuring the safety and well-being of all individuals present.
- Maintain a clean, organized, and welcoming front desk and lobby area.
- Coordinate and manage participant check-ins, maintaining accurate records and ensuring compliance with center policies.
- Support the Associate Director in creating and facilitating daily activities centered on experiential learning.
- Guide and assist participants in establishing and navigating relationships with their case managers, service providers, and community partners.
- Collaborate with the Navigation Center team, service providers, and volunteers to identify and pursue new and creative ways to address chronic homelessness in our region.
- Respond to participant emergencies and callouts as needed, providing immediate support and guidance.
- Fulfill all other relevant duties, tasks, and responsibilities communicated by the Director of the Navigation Center and other SHM supervisors connected with the Navigation Center.
Over Night Monitor/Safety Specialist
Shepherds House Ministries
Bend, OR
01.2022 - 05.2024
Education
High School Diploma -
Hepner High School
Bend, Or06-2006
Skills
- Relationship cultivation through Grace and Truth
Recovery assistance and support
- Interpersonal abilities
- Communication abilities
- Peer Support
- Able to use personal experience as a foundation of relational communication with the Houseless Community
- Motivational Interviewing to understand individual needs, challenges and goals
- Provide a presence of safety and trust
- Emotionally process trauma
- Continue to seek personal growth through seeking trusted advisors to speak into my life
Certification
- Peer Support Specialist Certificate, 2024
Accomplishments
- Graduated Shepherds House Ministries Mens Program, 2024
Timeline
Front Desk/Peer Support Specialist
Shepherds House Ministries
01.2022 - 05.2024
Over Night Monitor/Safety Specialist
Shepherds House Ministries
01.2022 - 05.2024
High School Diploma -
Hepner High School
- Peer Support Specialist Certificate, 2024
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