Shane Summers
Houston
Summary
Dynamic bartender and shift leader at Gringos Tex Mex, adept at managing high-volume service while ensuring exceptional customer satisfaction. Recognized for strong multitasking abilities and fostering teamwork, I effectively handled cash management and inventory, contributing to a seamless operation during peak hours. Highly reliable and skilled in resolving customer concerns.
Proven track record in fast-paced hospitality environment, excelling in customer service and team collaboration. Developed skills in managing high-volume service, ensuring customer satisfaction, and maintaining clean and organized workspace. Looking to transition into new field, leveraging strong interpersonal and problem-solving abilities.
Overview
4
4
years of professional experience
Work History
Bartender/Restaurant Server/Shift Leader
Gringos Tex Mex
03.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Kept bar presentable and well-stocked to meet customer needs.
- Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.
- Fostered culture of teamwork, collaborating with colleagues to ensure smooth operation during high-traffic periods.
Education
Associate of Science - Construction Management
University of Houston
Houston, TX05-2027
Skills
- Strong multitasking
- Customer service
- Highly reliable
- Team player attitude
- Handling difficult customers
- Collaboration and teamwork
Timeline
Bartender/Restaurant Server/Shift Leader
Gringos Tex Mex
03.2022 - Current
Associate of Science - Construction Management
University of Houston
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