Summary
Overview
Work History
Education
Skills
Volunteerism
Timeline
Generic

Shane Sweat

Knoxville,TN

Summary

MBA graduate and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying technical abilities to manage and manipulate data in support of business decision-making.

Overview

2
2
years of professional experience

Work History

Sales Account Executive

Cellular Sales
12.2022 - Current
  • Used consultative sales techniques to understand customer needs and recommend relevant products and services.
  • Increased sales by fostering relationships with customers, implementing business strategies and suggesting areas for improvement.
  • Consistently met or exceeded monthly performance metrics such as call volume, pipeline generation, and closed deals.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Applied knowledge of market and full range of innovative and unique products to meet customer needs, expanding company's customer base.
  • Achieved top performance by strategically adapting to rapidly changing, competitive environment.
  • Developed and managed strong and growing pipelines of prospective small business customers.

Graduate Teaching Assistant

East Tennessee State University
08.2022 - 12.2023
  • Taught Fashion Marketing and Management college-level courses for over 40 students via Zoom.
  • Checked assignments, proctored tests and provided grades according to university standards.
  • Mentored students through office hours and one-on-one communication.
  • Documented attendance and completed assignments to maintain full class and student records.
  • Provided timely and constructive feedback on assignments, enabling students to refine their work and achieve higher grades.
  • Collaborated with fellow teaching assistants to provide additional support for struggling students, leading to improved academic outcomes.

Sales Consultant

AT&T
04.2022 - 12.2022
  • Managed customer accounts to secure customer satisfaction and repeat business.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
  • Generated new leads through networking and attending industry events.
  • Negotiated contracts with clients and developed relationships with key organizations such as local police departments and fire departments.

Education

Masters of Business Administration (MBA) - Business Analytics

East Tennessee State University
Johnson City, TN
12.2023

Bachelor of Science - Psychology

East Tennessee State University
Johnson City, TN
05.2022

Skills

  • Conflict Resolution
  • CRM Proficiency
  • Networking Abilities
  • Time Management
  • Team Collaboration
  • Microsoft Office
  • Data Analysis
  • Data Visualization
  • SQL
  • R Programming
  • Tableau
  • Python

Volunteerism

  • Habitat for Humanity, Since 2017
  • Hungry Hearts Knoxville, Since 2017

Timeline

Sales Account Executive

Cellular Sales
12.2022 - Current

Graduate Teaching Assistant

East Tennessee State University
08.2022 - 12.2023

Sales Consultant

AT&T
04.2022 - 12.2022

Masters of Business Administration (MBA) - Business Analytics

East Tennessee State University

Bachelor of Science - Psychology

East Tennessee State University

Similar Profiles

CREATE PROFILE
Shane Sweat