Shane Thomas
Ashland,OR
Summary
Dynamic professional with a proven track record at Diamond Lake Resort, excelling in customer relationship building and cash handling accuracy. Leveraged strong salesmanship to enhance boat rental operations, ensuring high customer satisfaction. Skilled in reservation management and heavy lifting, consistently delivering exceptional service in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Marina Clerk
Diamond Lake Resort
Diamond Lake, OR
05.2021 - 09.2025
- Provided excellent customer service during checkout.
- Managed boat rental operations and ensured cleanliness.
- Coordinated reservation bookings via telephone.
Arborist
Arbor Smith Tree Professionals
Central Point, OR
03.2014 - 09.2014
- Demonstrated tree-health science experience by delivering fact-based solutions to specific arboricultural concerns.
- Used ladders, ropes, harnesses and other protective equipment to climb trees and to identify arboricultural pathology concerns.
- Cut back and trimmed bushes and hedges to support well-designed landscapes.
- Loaded and unloaded trucks and trailers.
Quality Control Inspector
EC Blend
Medford, OR
03.2013 - 08.2013
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
- Evaluated components and final products against quality standards and manufacturing specifications.
- Completed precise measurements using special tools.
- Performed visual inspections and non-destructive tests where appropriate.
Grill Cook
Wendy's
Ashland, OR
02.2010 - 06.2012
- Cooked regular menu items and seasonal offerings according to corporate standards and guidelines.
- Prepared food items such as meats, poultry, and fish for frying purposes.
- Grilled meats and seafood to customer specifications.
- Distributed food to team members with efficiency in high-volume environment.
Dishwasher
Larks
Ashland, OR
06.2005 - 06.2007
- Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
Education
High School Diploma - undefined
Ashland High School
Ashland, OR06.2007
Skills
Cash handling accuracy
Salesmanship
Heavy lifting
Boat storage management
Reservation management
Work order processing
Customer relationship building
Stock replenishment
Customer service
Timeline
Marina Clerk
Diamond Lake Resort
05.2021 - 09.2025
Arborist
Arbor Smith Tree Professionals
03.2014 - 09.2014
Quality Control Inspector
EC Blend
03.2013 - 08.2013
Grill Cook
Wendy's
02.2010 - 06.2012
Dishwasher
Larks
06.2005 - 06.2007
High School Diploma - undefined
Ashland High School