Tara Dillon
Greenfield,OH
Summary
Customer service professional dedicated to enhancing customer satisfaction and driving company success. Proven track record in managing high volumes of inbound calls while maintaining strong customer relationships. Proficient in CRM systems with exceptional active listening and multitasking skills.
Overview
8
8
years of professional experience
Work History
Marina Clerk
Paint Creek State Park
Bainbridge, Ohio
03.2019 - 10.2025
- Oversaw daily operations at Paint Creek State Park marina, ensuring smooth functioning.
- Assisted guests with boat rentals and equipment inquiries to enhance visitor experience.
- Processed transactions while maintaining accurate financial records for accountability.
Customer Service Representative
Cox Automotive
Wilmington, Ohio
05.2025 - 08.2025
- Resolved customer inquiries and complaints promptly, ensuring high satisfaction levels.
- Collaborated with team members to enhance service delivery processes.
- Utilized communication tools to keep customers informed of their requests.
- Maintained detailed records of customer interactions for future reference.
- Performed administrative tasks including filing paperwork and updating databases.
- Managed complex problems by coordinating with other departments for effective solutions.
- Remained calm and professional under pressure, diffusing tense situations effectively.
Tax Preparer
H+R Block
Greenfield, California
01.2025 - 03.2025
- Prepared individual and business tax returns for diverse clientele.
- Reviewed tax documents to ensure accuracy and completeness prior to filing.
- Assisted clients with inquiries and concerns regarding tax processes.
State Tested Nursing Assistant
Edgewood Manor Nursing Home
Greenfield, California
10.2017 - 07.2020
- Assisted residents with daily living activities and personal care needs.
- Monitored vital signs and reported changes promptly to nursing staff.
- Documented patient information accurately in electronic health records.
- Facilitated effective communication between residents and healthcare providers.
- Maintained cleanliness and safety in resident rooms and common areas.
- Trained new staff consistently on care procedures.
Education
High School Diploma -
Mcclain High School
Greenfield, OH05-2000
Skills
- Financial transactions and record management
- Guest services and equipment rental
- Tax preparation and customer relationship management
Timeline
Customer Service Representative
Cox Automotive
05.2025 - 08.2025
Tax Preparer
H+R Block
01.2025 - 03.2025
Marina Clerk
Paint Creek State Park
03.2019 - 10.2025
State Tested Nursing Assistant
Edgewood Manor Nursing Home
10.2017 - 07.2020
High School Diploma -
Mcclain High School
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