Clinical professional with comprehensive understanding of healthcare operations and patient management. Proven ability to implement innovative care strategies and improve patient satisfaction. Known for strong teamwork, adaptability, and effective communication skills.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Clinical Specialist II
Angiodynamics Auryon
08.2023 - Current
Peak Club Territory Winner for 2024 fiscal year
Executed clinical education programs for target accounts to facilitate knowledge, increase product utilization and generate account revenue.
Facilitated clinical support to physicians, hospital staff and healthcare personnel to optimize use of treatment algorithms of acute and chronic coronary and vascular disease
Collaborated with Manager to implement clinical evaluations of new market products efficacy, safety, cost effectiveness and generate evaluation leads
Visited assigned accounts, identified, and trained clinical champions and established relationships with key decision makers.
Gave presentations to conference attendees, clinicians, and administrators.
Streamlined workflow processes within clinical teams by implementing innovative technologies and best practices that resulted in improved efficiency and reduced error rates.
Enhanced clinical team performance by providing continuous training on new medical devices and procedures.
Developed support plans and competency-based training programs to enhance knowledge base of healthcare staff.
Clinical Specialist
Cardiovascular Systems Inc
05.2022 - 08.2023
Identified clinical needs, goals and constraints to provide feasible solutions using company products.
Assisted with the development of vascular disease awareness and education programs in North Carolina
Collaborated closely with fellow practitioners to discuss clinical cases and determine appropriate therapies.
Facilitated smooth transitions during hospital acquisitions and mergers by providing expert guidance on clinical equipment integration, minimizing disruptions to patient care.
Assisted in the development and launch of new medical products by providing valuable feedback from a clinical perspective.
Evaluated, recommended and implemented new tools, presentations, techniques and delivery platforms for training and communication.
Cardiovascular Specialist
WakeMed Healthcare and Rex Healthcare
05.2015 - 01.2022
Assisted in diagnosis and treatment of conditions such as unstable angina, cardiomyopathy, coronary artery disease and cardiac dysrhythmia.
Collaborated with multidisciplinary teams to optimize patient care and streamline clinical workflows.
Improved patient outcomes by conducting comprehensive cardiovascular assessments and developing personalized treatment plans.
Supported research initiatives by collecting data from patients enrolled in clinical trials examining novel treatments for cardiac conditions.
Performed life-saving interventions during acute cardiac events, stabilizing patients until they could receive further specialized care.
Education
Bachelor of Science - Healthcare Management
Miller Motte College
Wilmington, NC
07.2016
Some College (No Degree) - Cardiovascular Technology
Johnston Community College
Smithfield, NC
Associate of Science - Medical Assistant
Miller Motte College
Cary, NC
05.2013
Skills
Client relationship development
Education proficiency
Clinical proficiency
EMR documentation
Customer relations
Clinical operations oversight
Patient assessment process
Customer relationship management (CRM)
Clinical expertise
Healthcare administration
Patient intake
Certification
Registered Cardiovascular Specialists (RCIS)
Basic Life Support (BLS)
Advance Care Life Support (ACLS)
Timeline
Clinical Specialist II
Angiodynamics Auryon
08.2023 - Current
Clinical Specialist
Cardiovascular Systems Inc
05.2022 - 08.2023
Cardiovascular Specialist
WakeMed Healthcare and Rex Healthcare
05.2015 - 01.2022
Associate of Science - Medical Assistant
Miller Motte College
Bachelor of Science - Healthcare Management
Miller Motte College
Some College (No Degree) - Cardiovascular Technology