SHANE WRIGHT
Ashburn,VA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Data Center Technician
insight global - microsoft
Ashburn, VA
01.2024 - Current
- Replacing cisco, dell dense, blackfootzt, juniper server components
- installing os to os drive inside jbods
- setting up linux redhat on servers that need motherboard replacments
- patching single mode and dac cables into arista switches
- decom servers and switches
- relocating cabinets
- use of visual fault locator to find bends in fiber
- testing and setting a reference for fluke 1800
- DBD replacements with hdd's, ssd's, m.2's, IO accelerator, and dimms(ram) for servers
- Responded quickly to emergency situations involving critical systems located within the facility.
- Updated firmware and hardware to conduct regular server maintenance.
- hot swapping fans and DBD's(data bearing drives
- AOC cable replacement
- use of subscriber connectors, lucent connectors, and multifiber push on connectors to connect to switches and other tor and mor devices
Data Center Technician
KCI - Midpoint
Ashburn, VA
11.2023 - 12.2024
- Installed and repaired network fiber optic cables, Ethernet cables and other networking cabling and conduits.
- build ladder racks and trapeze
- setting up jhooks
- decom
- rack and stack
- route cables
Technical Support Technician
Amazon/Tandym Group
11.2022 - 05.2023
- Set up and troubleshoot servers and switches
- Repaired and replaced hardware components such as CPUs, motherboards, eth cables, and single-mode duplex fiber to fix links
- Resolved system hardware and software problems
- Flashed the BIOS, FRU, BMC.
Data Center Technician
Direct Line, Inc
10.2021 - 11.2022
- Installed and troubleshooted servers such as Super-micro and Dell Dense (002, and 42)
- Tested Single-Mode LC-LC, and LC-SC Duplex fibers
- Routed and terminated copper cables (RJ45)
- Decommissioned network cabling infrastructure
- Proficient in reading and following blueprint plans.
Data Center Technician
KCI
11.2019 - 10.2021
- Installed and troubleshooted servers, including Super-micro and Dell Dense (002, 012, and 42)
- Tested Single-Mode LC-LC, and LC-SC Duplex fibers
- Routed and terminated copper cables (RJ45).
Education
High School Diploma -
Osbourn Park High School
06.2014
Skills
- Structured Cabling
- Troubleshooting
- Task Management
- Active Listening
- Connectivity
- Hardware maintenance
- Data center operations
- Testing Fiber
- Ticketing systems
- Clear Communication
- Data Analysis / Data management
- Hardware Diagnostics
- Maintenance and Repairs
- Computer Hardware Troubleshooting
- IT Support
- User Training
- Software
- Linux
- Microsoft
- PowerShell
- Server Management
- Operating Systems
- Security Protocols
- Hardware Replacement
- Hardware and Software Repair
- Diagnostic Testing
- Software Installation
Certification
Linux Essentials, 11/01/22
Timeline
Data Center Technician
insight global - microsoft
01.2024 - Current
Data Center Technician
KCI - Midpoint
11.2023 - 12.2024
Technical Support Technician
Amazon/Tandym Group
11.2022 - 05.2023
Data Center Technician
Direct Line, Inc
10.2021 - 11.2022
Data Center Technician
KCI
11.2019 - 10.2021
High School Diploma -
Osbourn Park High School
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