Shane Younge

Outside sales position where I am responsible for promoting Sysco's products and services, and for building relationships with new and existing accounts. My main focus is to help customers succeed while achieving sales and profit goals established by Sysco.

RESPONSIBILITIES:

• Develop new business, penetrate existing accounts, and minimize lost business to achieve profitable sales growth and special objectives within assigned territory.
• Seek and qualify prospects following company account stratification goals.
• Research customer business needs and develops a mix of products and service to meet needs.
• Evaluate market trends and recommend products to customers, based on business needs and goals.
• Be informed of market conditions, product innovations, and competitors' products, prices, and sales; share information with customers as part of value-added services provided.
• Answer customers' questions about products, prices, availability, and product use.
• Provide product information and practical training to customer personnel.
• Drive personal vehicle to customer accounts, conventions, company meetings, etc.
• Communicate and collect accounts receivable as necessary, working with the credit department and client; collect all balances due based on approved credit terms.
• Manage deliveries to the routing schedule published by the transportation department; troubleshoot any problems that occur during the order process (for example, out of stock items, special order items, low inventory, etc.).
• Participate in company functions, promotions, customer visits, and customer events.
• Attend and participate in general sales and district meetings.
• Engage in ongoing training sessions.
• Assist with the training of new employees as requested.
• Review and analyze daily and weekly reports such as special-order requests, customer bid files, and sales/gross profit margin data.
• Perform administrative duties, such as preparing sales budgets and reports, maintaining sales records, processing credits, and pick-up requests, preparing sales quotes and menu suggestions, and filing reports.

• Negotiated purchase prices and explained sales, warranty, and optional products.
• Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
• Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
• Greeted customers on lot and in showroom to answer questions about brand and available inventory.

Responsibilities

• Worked with customers to select a house plan and then walk them through specifics of financing and building of their dream home

Responsible for generating and assisting product sales by providing customers/potential customers with value-added services, exceptional customer service, and attention to customer profitability. Solved service problems and dealt with a variety of concrete variables in situations where standardization exists. Analyzes work-related situations and make decisions in an effective manner. Knowledgeable of product information, industry trends, and related technology. Functioned as a team member within the department and organization, as required, and performs any duty assigned to best serve the company.

RESPONSIBILITIES:

• Implemented pricing strategies with customers, which achieved an acceptable level of profit margin.
• Performed accurate data entry and reported preparation in a timely manner.
• Met financial sales goals.
• Increased business through combination of account penetration/customer prospecting efforts.
• Ensured customers receive orders timely and are accurate. Demonstrated awareness of customer needs and performed job duties to effectively meet those needs.
• Implemented efficient sales processes and procedures to meet customers' demands.
• Implement sales plans that recognize customer profitability issues.
• Performed other related duties as assigned.

Developed and managed established, as well as new customers, by selling food and non-food items to achieve sales and profitability goals.

• Managed drivers and sales staff.
• Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
• Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.