Shaneece Francis
Millville,NJ
Summary
Inspired to help others and driven to apply unfailing work ethic to meet objectives. Industrious and committed with skills for multitasking and managing time well. Advocating for those in the environment and offer expert support for emotional, physical and mental needs. Caring, vigilant and devoted to the community. Bringing top-notch multitasking, organizational and conflict management skills. Reliable and flexible employee enthusiastically pursuing opportunity to add immediate value to growing team.
Overview
8
8
years of professional experience
Work History
Substitute Teacher
Rowan College South Jersey ACT
12.2023 - Current
- Implemented classroom management techniques to maintain positive learning environment.
- Monitored student behavior and administered discipline as needed.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
- Incorporated technology into learning to enhance student engagement and learning.
DIRECT SUPPORT PROFESSIONAL
Devereux Advanced Behavioral Health
05.2018 - Current
- Worked with clients to improve life choices and maximize benefits of programs
- Assisted clients in achieving personal goals through tailored care plans and daily skill-building activities.
- Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
- Enhanced quality of life for individuals with disabilities by providing compassionate and consistent direct support.
CUSTOMER SERVICE REPRESENTATIVE
Home Depot
03.2016 - 07.2018
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns
- Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Education
Bachelor of Science - Social Work
Georgian Court University
Lakewood, NJ05.2024
Associate of Science - Social Work
Rowan College of South Jersey
Vineland, NJ05.2020
Skills
- Behavioral Management
- State Regulations Knowledge
- Meal Planning and Preparation
- Patient Care
- Medication Administration
- Lesson Plan Development
- Student Progress Reporting
- Decision-Making
Affiliations
- One Love Gospel Ministry
- Grant Department (Rowan College of South Jersey (internship)
- Rowan College of South Jersey (ACT)
Timeline
Substitute Teacher
Rowan College South Jersey ACT
12.2023 - Current
DIRECT SUPPORT PROFESSIONAL
Devereux Advanced Behavioral Health
05.2018 - Current
CUSTOMER SERVICE REPRESENTATIVE
Home Depot
03.2016 - 07.2018
Bachelor of Science - Social Work
Georgian Court University
Associate of Science - Social Work
Rowan College of South Jersey
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