SHANEEKA WALKER
Savannah,Georgia
Summary
Dynamic and detail-oriented professional seeking a position as a Pre-Registration Specialist, leveraging extensive skills in patient registration and customer service. Committed to enhancing operational efficiency and ensuring a seamless experience for patients through effective communication and organizational abilities. Passionate about contributing to a collaborative team environment while pursuing continuous growth and development within the healthcare sector. Prepared to make a meaningful impact by optimizing processes and fostering positive relationships with patients and staff.
Overview
26
26
years of professional experience
Work History
Patient Registration Specialist
St. Joseph/Candler Hospital
08.2023 - Current
- Streamlined patient registration processes to enhance efficiency and reduce wait times.
- Coordinated with healthcare providers to ensure accurate patient information collection and verification.
- Trained new staff on registration protocols and system usage for improved service delivery.
- Implemented electronic health record (EHR) systems, enhancing data accuracy and accessibility.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
Certified Clinical Hemodialysis Technician / Administrative Assistant
Davita
08.2005 - 05.2023
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
- Performed monthly inventory and maintained office and medical supply counts.
- Performed vitals/glucose testing and assisted in administering injections and urinalysis.
- Took and recorded patients' temperature, pulse and blood pressure.
Phlebotomist
Florida Georgia Blood Alliance
06.2005 - 08.2006
- Obtained information about client's medical history ,drug history, complaints and allergies.
- Documented patient information obtained from interviews.
- Assessed patients and documented their medical histories.
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
- Performed vitals/glucose testing and assisted in administering injections and urinalysis.
- Took and recorded patients' temperature, pulse and blood pressure.
Medical Receptionist
Memorial Health
03.2003 - 06.2005
- Documented patient information obtained from interviews.
- Managed clinical oversight for 44-bed unit.
- Evaluated patient care needs, prioritized treatment, and maintained patient flow.
- Managed various general office duties such as answering multiple telephone lines, completing insurance forms and mailing monthly invoice statements to patients.
- Performed monthly inventory and maintained office and medical supply counts.
- Accurately documented all elements of nursing assessment, treatments, medications, discharge instructions, and follow-up care.
Dialysis Technician
Gambo Healthcare
01.2000 - 03.2003
- Interviewed patients to obtain medical information, weight and height measurements and vital signs.
- Assessed patients and documented their medical histories.
- Collected blood, tissue and other laboratory specimens and prepared them for lab testing.
Education
Certified Clinical Hemodialysis Technician - undefined
Nephrology Nursing Certifican Commission
Pitman, NJ01.2007
Cpr Instructor - undefined
Savannah Technical College
Savannah, GA01.2005
Medical Terminology - undefined
Savannah Technical College
Savannah, GA01.2001
Certified Nursing Assistant - undefined
Savannah Technical College
Savannah, GA01.1998
Skills
- Venipuncture/blood draw expert
- Administrative Skills
- Microsoft Office
- ICD9/CPT Coding
- Vital Signs/Charting
- BAC screening/drug screen collection understanding
- CPR certification
- Organized calendar management
- Medical Records
- Venipuncture
- Urinalysis
- Medical Billing
- OSHA Training
- Procedure Scheduling
- Insurance verification
- Patient scheduling
- Strong organization
- HIPAA compliance
- Appointment scheduling
- Payment collection
- Patient registration
Timeline
Patient Registration Specialist
St. Joseph/Candler Hospital
08.2023 - Current
Certified Clinical Hemodialysis Technician / Administrative Assistant
Davita
08.2005 - 05.2023
Phlebotomist
Florida Georgia Blood Alliance
06.2005 - 08.2006
Medical Receptionist
Memorial Health
03.2003 - 06.2005
Dialysis Technician
Gambo Healthcare
01.2000 - 03.2003
Certified Clinical Hemodialysis Technician - undefined
Nephrology Nursing Certifican Commission
Cpr Instructor - undefined
Savannah Technical College
Medical Terminology - undefined
Savannah Technical College
Certified Nursing Assistant - undefined
Savannah Technical College
Similar Profiles
Denise TamayoDenise Tamayo
Medical Coding Specialist at St Joseph Candler HospitalMedical Coding Specialist at St Joseph Candler Hospital
Michael YoungMichael Young
Carpenter at St. Joseph Candler HospitalCarpenter at St. Joseph Candler Hospital
Charell WhiteCharell White
Patient Care Technician at St Joseph/Candler HospitalPatient Care Technician at St Joseph/Candler Hospital
Hasheemah QuartermanHasheemah Quarterman
Security Officer at Home DepotSecurity Officer at Home Depot
Tamara Johnson OliverTamara Johnson Oliver
LPN Staff Nurse at Centurion, Coastal State PrisonLPN Staff Nurse at Centurion, Coastal State Prison