Compassionate Direct Support Professional skilled in client support and medication administration. Excels in time management and behavior redirection to promote client independence and well-being. Also, skilled in managing transactions, resolving customer inquiries, and maintaining positive senvironment. Strong focus on teamwork and adaptability, ensuring smooth operations and customer satisfaction. Known for reliability, efficiency, and consistent approach to achieving goals.
Work History
Direct Support Professional
2 Years 2 Months
Benchmark Human Services | 01.2024 - 03.2026
Assisted individuals with daily living activities to promote independence and enhance quality of life.
Administered medications, assisted with toileting, dressing, showering, and provided nail and hair care to support client hygiene and comfort.
Performed light housekeeping, laundry, meal preparation, and transported clients to medical appointments to maintain a safe and healthy living environment.
Monitored client progress and documented observations to ensure compliance with care standards and facilitate tailored support.
Assistant Manager of Day Services (Team Lead)
3 Years 8 Months
Enable INC. (Beacon Specialized Living) | 12.2019 - 08.2023
Supervised operations to ensure performance, quality, and service standards were consistently met.
Train new staff on practices for client interaction, safety protocols, and documentation processes.
Documented progress notes to accurately reflect client achievements and concerns, facilitating timely interdisciplinary team interventions.
Ensured clients met monthly goals by planning and transporting them to recreational and educational outings.
Manage program funding, administer medications, and shop for program needs/ supplies.
Direct Support Professional
1 Year 8 Months
Resources for Human Development, Inc | 09.2017 - 05.2019
Supervising and assisting adults that have been incarcerated with a mental disability, drug or alcohol addiction.
Vital signs when needed, medication supervision, teach basic mathematics and language arts.
Create safety plans, assist with creating IHP''s, hourly documentation of observations, monthly reports, and prepare weekly food menu according to diet.
Schedule and transport medical appointments, outings, therapy sessions, AA Meetings and food shopping.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Team Member
2 Years 2 Months
Subway | 11.2014 - 01.2017
Greeting customers & taking customers' orders and prepare sandwiches based on customers preference.
Prepare cookies, keep all items to prepare sandwiches fully stocked.
Apply coupons or any other discounts via cash register, cash handling, processing credit, debit and gift card transactions.
Maintain a clean and safe work environment , work area clutter free.
Sandwich bags, receipt rolls, wrapping paper, utensils and condiments etc. are stocked. Empty garbage cans, clean and mop lobby and bathrooms.
Education
Medical Assistance
UEI College | Morrow, GA | 10-2012
High School Diploma
Toms River High School South | Toms River, NJ | 06-2010