Shanefa Farthing
Commerce,GA
Summary
Seeking a full time position in an Organization where I am able to contribute all of my learned abilities with the commitment and mindset of longevity. I have the experience and the determination to strive for excellence and be relied upon to accomplish the best possible results. Display a high degree of honesty, loyalty and integrity.
Overview
18
18
years of professional experience
Work History
ICQA Associate
Amazon.com
Easton, USA
09.2016 - Current
- Responsibilities included but limited to focusing on cycle counting and related analysis/research to understand and correct any variances in inventory.
- Look for damaged and expired inventory.
- Maintain accurate stock records.
Customer Care Agent
United States Postal Service
Edison, USA
10.2013 - 11.2015
- Responsibilities included but were not limited to Performing office duties such as data entry and word processing, receiving and processing incoming phone calls from customer or client base.
- Recorded details of customer transactions, interactions, inquiries, complaints and comments.
- Prioritized data entry daily to ensure customers needs were met, forwarded unresolved customer grievances for further investigation.
- Maintained professional phone demeanor.
Lunch Server
Pomptonian Food Service
Bayonne, USA
09.2011 - 06.2012
- Responsibilities included but were not limited to planning and coordinating lunch menus, maintained the lunch manifest, complied with all Health Code regulations and USDA State Guidelines.
- Assigned monthly individual meals plans for children.
- Prepared daily reconciliation of receipts and inventory.
Medical Assistant (Internship Program)
Kaleidoscope Healthcare
Jersey City, USA
12.2010 - 07.2011
- Responsibilities included but were not limited to performing phlebotomy and vital sign procedures on patients, assisted in urine screenings, set up appointments, assembled medical charts, followed and implemented HIPPA guidelines.
- Scheduled patient appointments for blood work and physicals on an integrated System.
Mail Handler/Sorter
United States Postal Service
Kearny, USA
12.2007 - 09.2008
- Responsibilities included but not limited to handling, sorted and processed inbound and outbound mail.
- Accurately performed memory, number skills and address recognition skills.
- Maintained a clean and hazard-free work environment.
Education
High School Diploma -
Dickinson High School
Jersey City, NJMedical Administration Diploma -
The Chubb Institute
Jersey City, NJClinical Medical Assistant -
National Career Institute
East Orange, NJReferences
FURNISHED UPON REQUEST
Timeline
ICQA Associate
Amazon.com
09.2016 - Current
Customer Care Agent
United States Postal Service
10.2013 - 11.2015
Lunch Server
Pomptonian Food Service
09.2011 - 06.2012
Medical Assistant (Internship Program)
Kaleidoscope Healthcare
12.2010 - 07.2011
Mail Handler/Sorter
United States Postal Service
12.2007 - 09.2008
High School Diploma -
Dickinson High School
Medical Administration Diploma -
The Chubb Institute
Clinical Medical Assistant -
National Career Institute