Shaneik Buchanan
Philadelphia,PA
Summary
Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including trespassing, fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail.
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
2
2
years of professional experience
Work History
Security Guard
Spectrum
02.2023 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to incidents and assessed active situations for security concerns.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Responded quickly to emergency situations to assess and deflect issues.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Omni Associate
Kohl's
06.2021 - 03.2022
- As an Omni associate, I collected items from the sales floor and packaged them so they were ready for shipment to customers.
- Assisted customers with locating items on the sales floor and answers any questions they may have.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
Cashier/Sales Associate
Kohl's
06.2021 - 03.2022
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Mentored new team members on sales software system operation.
Education
Bachelor of Science - Psychology
North Carolina A & T State University
Greensboro, NC12.2026
High school diploma -
Penn Wood Hs - Green Ave Campus
Lansdowne, PA06.2022
Skills
- Document Preparation
- Emergency Response
- Verbal and Written Communication
- Dispute Mediation
- Cash Register Operation
- Suggestive Selling
- Sales Expertise
- Adobe Illustrator
- Adobe Photoshop
- Logo Creation
Timeline
Security Guard
Spectrum
02.2023 - 05.2023
Omni Associate
Kohl's
06.2021 - 03.2022
Cashier/Sales Associate
Kohl's
06.2021 - 03.2022
Bachelor of Science - Psychology
North Carolina A & T State University
High school diploma -
Penn Wood Hs - Green Ave Campus
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