Shaneik Buchanan
Philadelphia,PA
Summary
Experienced professional with a strong background in childcare, security, and retail. Demonstrated ability to communicate effectively with children and parents, creating a safe and nurturing environment. Proficient in implementing security protocols and responding to emergencies while maintaining a secure and welcoming atmosphere. Committed to delivering excellent customer service and fostering a positive team environment.
Overview
3
3
years of professional experience
Work History
Daycare Worker
Reedy Bees Kid Academy Llc
06.2023 - 08.2024
- Communicated openly with children's parents about daily activities and behaviors.
- I've worked at 2 locations for this business. Monitored children's activities to verify safety and wellbeing.
- Managed daily routines efficiently while ensuring smooth transitions between activities for minimal disruption in the daycare setting.
- Dispensed snacks and meals to children in accordance with nutritional guidelines.
- Complied with strict safety and organizational regulations, policies, and procedures.
- Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
- Improved daycare environment by maintaining cleanliness, organization, and safety standards consistently.
- Supervised children of various ages on the playground
Security Guard
Allied Universal Security
02.2023 - 05.2023
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Responded quickly to emergency situations to assess and deflect issues.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences every shift
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Omni Associate
Kohl's
06.2021 - 03.2022
- As Omni associate, I collected items from the sales floor and packaged them so they were ready for shipment to customers.
- Assisted customers with locating items on the sales floor and answers any questions they may have.
- Greeted customers and offered assistance for increased customer satisfaction.
- Worked varied hours to meet seasonal and business needs.
Cashier/Sales Associate
Kohl's
06.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance.
- Mentored new team members on sales software system operation.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Bachelor of Science - Psychology
North Carolina A & T State University
Greensboro, NC05.2026
High school diploma -
Penn Wood Hs - Green Ave Campus
Lansdowne, PA06.2022
Skills
- Patience and Empathy
- Verbal and Written Communication
- Computer Skills
- Customer Service
- Cash Register Operation
- POS Systems
- Merchandise Restocking
- Time Management
- Security camera monitoring
- Child Safety Awareness
- Health and Safety Regulations
- Workplace Safety
Timeline
Daycare Worker
Reedy Bees Kid Academy Llc
06.2023 - 08.2024
Security Guard
Allied Universal Security
02.2023 - 05.2023
Omni Associate
Kohl's
06.2021 - 03.2022
Cashier/Sales Associate
Kohl's
06.2021 - 03.2022
Bachelor of Science - Psychology
North Carolina A & T State University
High school diploma -
Penn Wood Hs - Green Ave Campus
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