Experienced with comprehensive case management and individualized support strategies. Utilizes effective communication and analytical skills to address client needs and foster progress. Knowledge of multidisciplinary coordination and detailed record-keeping.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Case Planner
Harlem Dowling West Side Center Children & Family Services
Jamaica, NY
01.2026 - Current
Conducted comprehensive assessments to develop individualized service plans for clients.
Maintained case documentation in accordance with regulatory standards and agency policies.
Facilitated communication between clients, families, and service providers to address needs and concerns.
Monitored client progress and adjusted service plans based on ongoing evaluations and feedback.
SBC Reports
Used Connections to put in progress notes
Participated in regular training sessions to stay updated on best practices in case management.
Executive Assistant
Yapah Designs LLC
Newark, NJ
04.2021 - Current
Coordinated executive calendars, prioritizing conflicting meetings and events to enhance time management efficiency.
Managed communications, ensuring prompt responses and professional interactions with clients and stakeholders.
Developed and maintained comprehensive filing systems, improving document retrieval speed and accuracy.
Organized travel arrangements, optimizing itineraries while adhering to budget constraints and company policies.
Caseworker
Royal Community Services
Hackensack, NJ
07.2022 - 05.2025
Coordinated client assessments to determine eligibility for services and resources.
Developed individualized service plans addressing clients' unique needs and goals.
Facilitated communication between clients, social service agencies, and community organizations.
Guided clients through complex application processes for financial assistance programs.
Security Supervisor
G4S Secure Solutions
Newark, NJ
10.2018 - 04.2021
Supervised security personnel, ensuring adherence to protocols and procedures.
Conducted regular site inspections to identify potential security risks and vulnerabilities.
Developed and implemented training programs for new security staff, enhancing team effectiveness.
Coordinated incident response efforts, managing communication between law enforcement and emergency services.
Education
Bachelor of Science - Criminal Justice
Kean University
Union, NJ
05.2025
Associate of Science - Criminal Justice
Essex County College
Newark, NJ
06.2023
Skills
Individualized service planning
Documentation accuracy
Case management expertise
Progress monitoring
Client documentation
Certification
CPR/AED
MANDATED REPORTER
Timeline
Case Planner
Harlem Dowling West Side Center Children & Family Services