SHANEIL WHYTE
Brooklyn,NY
Summary
Certified entry-level medical assistant with a passion for providing top-notch healthcare support. Proficient in managing patient records, scheduling, and assisting with procedures. Eager to leverage administrative and clinical skills to enhance patient satisfaction and contribute to a dynamic healthcare team.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Associate
Amazon Fresh
Brooklyn, NY
10.2023 - 12.2024
- Implemented safety protocols, ensuring compliance with company standards and promoting a secure work environment.
- Coordinated with cross-functional teams to optimize workflow and resolve operational challenges effectively.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Medical Biller
Advance Billing and Collections
Paterson, NY
07.2020 - 06.2023
- Managed billing cycles to ensure timely submission of claims and prompt payment processing.
- Trained new staff on billing software and procedures, enhancing team productivity and knowledge retention.
- Verified insurance of patients to determine eligibility.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Collected payments and applied to patient accounts.
- Posted payments and collections on regular basis.
- Delivered timely and accurate charge submissions.
- Developed training materials for staff on compliance regulations, improving accuracy in billing practices.
Security Officer
Assets Protection Group
10.2018 - 03.2020
- Monitored surveillance systems to identify and respond to security breaches.
- Conducted regular inspections of premises to ensure safety compliance and mitigate risks.
- Developed and implemented emergency response procedures, improving incident management efficiency.
- Established strong relationships with staff and clients, promoting a secure environment through communication.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Home Health Aide
Best Choice Homecare
Paterson, NJ
03.2018 - 03.2020
- Provided personalized care to clients, ensuring comfort and safety in daily activities.
- Assisted clients with mobility, enhancing independence through tailored support programs.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Developed and implemented care plans in collaboration with medical teams and families.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
Education
Clinical Medical Assistant - EKG, Medical Billing And Coding, Phlebotomy
SUNY Brooklyn Educational Opportunity Center
Brooklyn, NY06.2025
Medical Billing and Office Procedures - Billing, Medical Terminology, Electronic Health Records, Medical Office, Procedures
CDE Institute
Paterson, NJ06.2020
Home Health Aide -
Anderson Institute
Paterson, NJ06.2019
Diploma -
Holmwood Technical High
Manchester, Jamaica06.2012
Skills
- Phlebotomy, Security, Medical Billing, Medical Terminology, EHR, Word, Excel, Venipuncture, Data Entry, Patient Care, EPIC
Certification
- Phlebotomy (Certificate Number PTC-7372)
- Security Officer (LADD Security)
- Certified Medical Assistant
LANGUAGES
English (Native)
Patois (Native)
Timeline
Associate
Amazon Fresh
10.2023 - 12.2024
Medical Biller
Advance Billing and Collections
07.2020 - 06.2023
Security Officer
Assets Protection Group
10.2018 - 03.2020
Home Health Aide
Best Choice Homecare
03.2018 - 03.2020
Clinical Medical Assistant - EKG, Medical Billing And Coding, Phlebotomy
SUNY Brooklyn Educational Opportunity Center
Medical Billing and Office Procedures - Billing, Medical Terminology, Electronic Health Records, Medical Office, Procedures
CDE Institute
Home Health Aide -
Anderson Institute
Diploma -
Holmwood Technical High