Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shaneka James

Panama City Beach,FL

Summary

Highly skilled in customer service with valuable experience as a waiter, adept at managing high-volume dining environments. Possess strong communication and interpersonal skills, ensuring positive guest experiences and efficient table management. Proven ability to improve workflow and enhance team efficiency, contributing significantly to the restaurant's reputation for excellence in service. Demonstrated adaptability and problem-solving capabilities in fast-paced settings, leading to increased customer satisfaction and repeat business.

Overview

12
12
years of professional experience

Work History

Server

Old Florida Fish House
Santa Rosa Beach, Florida
06.2022 - Current
  • Delivered exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely food preparation and delivery.
  • Resolved customer complaints promptly to enhance dining experience.

Prep Line Cook

Old Florida Fish House
Santa Rosa Beach, Florida
08.2019 - 06.2022
  • Maintained cleanliness of workstations and kitchen equipment throughout shifts.
  • Assisted chefs with menu item preparation and ensured timely food delivery.
  • Participated in training new staff on kitchen procedures and safety protocols.

Entertainment Coordinator Supervisor

Beaches Negril Resort & Spa
Long Bay, Negril
08.2013 - 07.2018
  • Coordinated entertainment schedules for guests at a premier resort in Jamaica.
  • Collaborated with vendors to organize various resort events and activities.
  • Managed logistics for live performances, ensuring smooth execution and setup.

Education

Clinical Medical Assistant

LLH School Of Phlebotomy & Healthcare Technicians
Lynn Haven, FL
05-2025

Certified Nursing Assistant

Goodwill Career Center
Springfield
11-2022

Food And Beverage Restaurant Service

Heart Trust Academy
Montego Bay
07-2008

Skills

  • Patient care
  • Clinical documentation
  • Customer service
  • Food safety regulations
  • Team collaboration
  • Event coordination
  • Conflict resolution
  • Time management

Timeline

Server

Old Florida Fish House
06.2022 - Current

Prep Line Cook

Old Florida Fish House
08.2019 - 06.2022

Entertainment Coordinator Supervisor

Beaches Negril Resort & Spa
08.2013 - 07.2018

Clinical Medical Assistant

LLH School Of Phlebotomy & Healthcare Technicians

Certified Nursing Assistant

Goodwill Career Center

Food And Beverage Restaurant Service

Heart Trust Academy
Shaneka James