Shanel Shivers
Summary
Seeking to work in an environment that will challenge me a little further; while allowing me to contribute to the continued growth and success of the organization; also, to obtain a position that will provide me the ability to apply my sales and work experience to a growing industry.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
K&G Fashion Superstore
06.2022 - 11.2024
- To assist customers with finding clothes in different departments help with tailor orders measurements and assist customers with cash and card transactions and maintain a clean and safe work station
Amazon Delivery Driver
MONDO A2B LLC
07.2023 - 09.2023
- As a delivery driver, I'll deliver hundreds of packages, bringing household goods, critical supplies, and so much more to Amazon customers in the community
Cashier
ShopRite Supermarkets
11.2019 - 06.2022
- I use my knowledge on store product to assure guest assistance
- And doing so I make suggestive selling on new or returning items
- We make it our mission to interact with guests in a friendly courteous manner
- All associates perform operational activities such as stocking, prep and sanitation
- As well as working as a team with management and fellow associates
- While practicing food safety procedures
- Greeted customers
- Handled customer complaints and concerns
- Received and processed returns
- Assisted customers in finding or ordering merchandise
Cashier
Dunkin' Donuts
08.2020 - 11.2020
- Make and prepare food and drinks cold and hot orders for customers restock inventory wash and sanitize all utensil used to make and store food and drinks
Associate
Panera Bread
08.2017 - 02.2019
- I used my knowledge on store product to assure guest assistance
- And doing so I made suggestive selling on new or returning items
- I made it my mission to interact with guests in a friendly courteous manner
- I performed operational activities such as stocking, prep and sanitation
- As well as working as a team with management and fellow associates
- While practicing food safety procedures
Cashier
Burger King
01.2017 - 07.2017
- Responsible for taking orders, operating the cash register by receiving payments through cash or credit cards
- Ensuring a clean environment, stocking food items and other materials required
- Greet and welcome guest warmly within 30 second as they enter the restaurant
- Adhere to company guidelines on appearance and uniform standards
Janitor/Maintenance
Sunrise Clinical Services, LLC
12.2015 - 01.2017
- Performing a wide range of cleaning duties, including but not limited to cleaning floors, windows, tables, chairs, and equipment in accordance with cleaning procedures
- Performing required light maintenance including but not limited to changing light bulbs, washers in faucets, and inspecting and cleaning grease
- Maintaining personal health and sanitation standards
- Complying with safety regulations and maintaining clean and orderly facility
- Carry out opening and closing duties
Home Care Provider
Alleghenies United Cerebral Palsy
05.2012 - 09.2012
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager
Education
High school or equivalent - GED
Greater Johnstown Career & Tech Center
Johnstown, PA11.2013
Skills
- Hospitality
- Basic Math
- Driving
- Food Preparation
- Cash handling
- Food industry
- Swimming
- Laundry
- Food Safety
- General Maintenance
- Retail sales
- Customer Service
- Fast Food
- Sanitation
- Maintenance
- Custodial Experience
- Nursing Assistant
- Food Service
- Food Prep
- Cash register
- Restaurant Experience
- Team Member
- Dishwashing
- MOP
- POS
- Residential cleaning
Additional Information
Enjoy walking, Bicycling, Swimming, Exercising, Listening to music, Traveling, Fishing, Reading, Writing, Dancing
Timeline
Amazon Delivery Driver
MONDO A2B LLC
07.2023 - 09.2023
Customer Service Representative
K&G Fashion Superstore
06.2022 - 11.2024
Cashier
Dunkin' Donuts
08.2020 - 11.2020
Cashier
ShopRite Supermarkets
11.2019 - 06.2022
Associate
Panera Bread
08.2017 - 02.2019
Cashier
Burger King
01.2017 - 07.2017
Janitor/Maintenance
Sunrise Clinical Services, LLC
12.2015 - 01.2017
Home Care Provider
Alleghenies United Cerebral Palsy
05.2012 - 09.2012
High school or equivalent - GED
Greater Johnstown Career & Tech Center
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