Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Shanell Bland

Chicago,IL

Summary

Highly organized and motivated Account Executive with demonstrated track record of building relationships with clients, developing successful sales campaigns, and managing teams of account managers. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Executive

CareerBuilder
08.2022 - 05.2023
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • Qualified leads, built relationships and executed sales strategies to drive new business.
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • 165% goal attainment
  • Strengthened customer relationships with proactive and collaborative approach to managing needs.
  • Managed over 80 customer cold calls per day

Elite Account Executive

Yelp
04.2019 - 04.2022
  • Built and strengthened relationships with new and existing accounts to drive revenue growth.
  • 185% over quota and target
  • Executed successful sales strategies to convert leads into customers.
  • Resolved issues promptly to drive satisfaction and enhance customer service.
  • Promoted 4 times in 4 years
  • Attended networking events to build relationships and identify sales opportunities.
  • Top 10 in Chicago org

Loan Officer

Acceptance Solutions Group
06.2017 - 02.2019
  • Developed strong relationships with customers through high levels of customer service.
  • Assisted customers in understanding loan terms and conditions to make informed decisions.
  • Top 5 in company
  • Submitted loan applications to underwriter for verification and recommendations.
  • Maintained strict confidentiality of bank records and client information.
  • Awarded most loan sales in 2018
  • Processed loan applications and monitored progress from start to finish.

Remittance Processor

JP Morgan Chase
04.2016 - 06.2017
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Promoted to Quality Control in 2 months
  • Increased numbers in application 20%.
  • Reconciled company bank, credit card and line of credit accounts, investigating and resolving discrepancies to keep accounts audit-ready.

Education

Bachelor of Arts - Business Communications

DeVry University
Villa Park, IL
06.2012

Skills

  • Account Management
  • Goals and Performance
  • Sales Expertise
  • Client Relationship-Building
  • Sales Quota Achievement
  • Business Growth Opportunities
  • Product and Service Sales
  • Prospecting and Cold Calling
  • Strategic Selling
  • Customer Relationships
  • Sales Strategies Implementation

Accomplishments

  • Supervised team of 14 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Achieved Management experience through effectively helping with Team lead..

Certification

  • CPSP - Certified Professional Sales Person
  • Coaching development Program Training & Management Development Program -6 months

Timeline

Account Executive

CareerBuilder
08.2022 - 05.2023

Elite Account Executive

Yelp
04.2019 - 04.2022

Loan Officer

Acceptance Solutions Group
06.2017 - 02.2019

Remittance Processor

JP Morgan Chase
04.2016 - 06.2017

Bachelor of Arts - Business Communications

DeVry University

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Shanell Bland