Shanell Martin
Sacramento,CA
Summary
Developed leadership and team coordination skills in fast-paced hospitality environment. Skilled in ensuring operational efficiency and maintaining high service standards. Looking to transition into new field, leveraging organizational and managerial abilities. Hospitality professional prepared for role with broad background in managing teams and ensuring smooth operations. Known for delivering top-notch service and improving operational efficiencies. Recognized for fostering collaborative environment and adapting to dynamic situations. Expertise in staff supervision, inventory management, and customer service.
Overview
6
6
years of professional experience
Work History
Lead Steward
Golden One Stadium
08.2021 - Current
- Maintained a clean and safe workplace by adhering to OSHA guidelines and company policies.
- Instituted an ongoing training program that emphasized proper handling techniques for fragile dinnerware items such as glassware or fine china.
- Ensured cleanliness and sanitation in all workspaces, upholding high standards for food safety and hygiene.
- Led daily pre-shift meetings to discuss goals, address concerns, and motivate team members towards excellence in their roles.
House Cleaning
Nellys Cleaning Service
11.2018 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
Mail Machine Operator
Delta Printing & Sign
11.2020 - 11.2021
- Trained new employees on machine operation procedures, fostering a supportive learning environment.
- Managed inventory of supplies such as ink cartridges, paper stock, and envelopes to ensure smooth operation.
- Coordinated with other departments to streamline interoffice communications and deliverables.
- Enhanced workplace safety with regular machine inspections and preventative maintenance tasks.
Education
High School Diploma - Basic
Parkridge Private School
Sacramento, CA04.2016
Skills
- Sanitation standards
- Food presentation
- Staff scheduling
- Delegation
Time Management
Timeline
Lead Steward
Golden One Stadium
08.2021 - Current
Mail Machine Operator
Delta Printing & Sign
11.2020 - 11.2021
House Cleaning
Nellys Cleaning Service
11.2018 - Current
High School Diploma - Basic
Parkridge Private School
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