Shanell Raymond
Farmingdale,NY
Summary
Responsible adult with excellent communication skills demonstrated by over 20 years of experience in healthcare, with 10 years experience in sales in stores. . Proficient in providing exceptional in-home support to patients with a wide range of disabilities, illnesses, or other challenges. Having the ability to adapt to working in department stores as a cashier/ sales associate. Excellent. Skills in customer service providing professional services such as being very attentive quick respectful while maintaining effective services .
Overview
19
19
years of professional experience
Work History
HHA
Better Home Care
Lynbrook, NY
03.2022 - 06.2025
- Delivered compassionate personal care by assisting patients with bathing, grooming, and dressing routines.
- Monitored vital signs and reported changes in patient condition to healthcare professionals for timely interventions.
- Coordinated medication administration and maintained accurate records to support compliance with treatment plans.
- Created engaging activities to promote mental stimulation and social interaction among patients during visits.
- Organized household tasks including meal preparation, laundry, and cleaning to maintain a safe environment for clients.
- Implemented best practices for infection control and safety measures within the home care setting consistently.
- Advocated for patients' needs by communicating concerns promptly with family members and healthcare providers regularly.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
HHA
Nancy Sciales
Flushing, NY
01.2017 - 2024
- Trained patients on the use of mobility aids to enhance their independence in daily activities.
- Built strong relationships with patients through attentive listening and personalized care approaches that foster trust.
- Collaborated with interdisciplinary teams to develop tailored care plans addressing individual patient needs effectively.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
TEAM MEMBER
Burlington coat factory
Brooklyn, NY
01.2016 - 01.2017
- Maintaining a safe and clean department
- Assisting customers with all shopping needs
- Restocking merchandise
- Picking up and organizing unsold items
- Assisting cashiers with pricing VIA phone
- Arranging new merchandise
Home Health Aide
Senior Helpers
New York, NY
01.2014 - 01.2017
- Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
- Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
- Bathe patients.
- Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.
- Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.
Para Professional
St. Mary's Community Career Professionals
Elmhurst, NY
01.2011 - 01.2014
- Planned and implemented interactive programs targeted at achieving each patient’s individual needs and goals.
- Performed tasks related to patients’ personal hygiene and health.
- Assisted patients with cooking, serving meals, housekeeping and shopping activities to ensure a healthy environment.
Home Health Aide
Progressive Home Care
New York, NY
01.2009 - 01.2010
- Followed doctor’s orders for home treatment plans and administered medications.
- Cleaned homes, ran errands, and attended doctor’s appointments with clients.
- Monitored vitals and noted any behavioral changes or new symptoms.
- Helped clients maintain independent living with personal care assistance.
Home Health Aide
Gem Health Care Agency
Freeport, NY
01.2006 - 01.2008
- Assisted with medications administration
- Bathed and groomed geriatric home-bound geriatric patients.
- Worked with doctors and nursing staff to ensure total care plan was implemented and followed.
- Managed schedules and accompanied clients to appointments.
Education
Home Health Aide - HHA
Personal Care Assistant - PCA
Skills
Able to adapt to different jobs such as cashier sales associates
Timeline
HHA
Better Home Care
03.2022 - 06.2025
HHA
Nancy Sciales
01.2017 - 2024
TEAM MEMBER
Burlington coat factory
01.2016 - 01.2017
Home Health Aide
Senior Helpers
01.2014 - 01.2017
Para Professional
St. Mary's Community Career Professionals
01.2011 - 01.2014
Home Health Aide
Progressive Home Care
01.2009 - 01.2010
Home Health Aide
Gem Health Care Agency
01.2006 - 01.2008