Shanell Robinson
Houston,TX
Summary
Driven professional with a diverse background in roles such as Behavioral Assistant at Chosen Behavioral and Material Handler at Hewlett Packard/Compaq. Excelled in environments requiring the use of both hard skills like materials handling and soft skills such as exceptional customer service. Proven track record of enhancing operational efficiency and customer satisfaction.
Overview
18
18
years of professional experience
Work History
Chosen Behavioral
Chosen Behavioral
Houston, TX
05.2023 - Current
- Documented notes during patient visits.
- Assisted patients with basic care and provided excellent service.
- Identified needs of customers promptly and efficiently.
- Completed day-to-day duties accurately and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Provided case management.
- My second role was to provide two years of transportation on school bus as needed.
Booth Operator
Shawcor
Houston, TX
06.2019 - 02.2023
- Put pipes on the conveyor line, and make sure the pipes are placed carefully so that the project will not be rejected.
- Using heavy machinery to pick up the pies. Also, maintain the pipes from being scratched after or before coding.
Order Filler
Mahindra USA
Houston, TX
03.2019 - 09.2019
- Pick parts and place them in the bin to be packed.
- Used handheld scanners to key in data for packages.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Prepared products for packaging and shipping according to company specifications.
Material Handler
Hewlett Packard/Compaq
Houston, TX
06.2011 - 10.2014
- Pull parts from the list given. Once the parts are pulled, they are to be placed in the striated area for assembly workers to use to assemble computers.
- Reported any malfunctions or damages of material handling equipment promptly.
- Managed warehouse receiving, storing and shipping.
Aircraft Cleaner
Bush IAH Airport
Houston, TX
02.2009 - 11.2010
- Cleaning planes in a timely manner.
- sanitation
Customer Service Representative
Assurian Call Center
Houston, TX
03.2007 - 02.2008
- Taking inbound calls for Cricket insurance, filing claims, and sending out replacement phones.
- Filing claims for damaged phones.
Education
High school diploma -
Nimitz High School
Houston, TX05.2003
Skills
- Call center
- Typing
- Warehouse Experience
- Assembly
- Pallet jack
- Materials Handling
- Shipping & Receiving
- Packaging
- Order Picker
- Machining
- Order picking
Timeline
Chosen Behavioral
Chosen Behavioral
05.2023 - Current
Booth Operator
Shawcor
06.2019 - 02.2023
Order Filler
Mahindra USA
03.2019 - 09.2019
Material Handler
Hewlett Packard/Compaq
06.2011 - 10.2014
Aircraft Cleaner
Bush IAH Airport
02.2009 - 11.2010
Customer Service Representative
Assurian Call Center
03.2007 - 02.2008
High school diploma -
Nimitz High School
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