Work Preference
Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic
SHANELL TAYLOR
Open To Work

SHANELL TAYLOR

Lead Technician
Fall River,MA

Work Preference

Job Search Status

Open to work
Desired start date: Flexible

Desired Job Title

Lead TechnicianOperations / Motor Transport LeadershipConcrete Batch OperatorCorporate TrainerAssistant Store Manager/Retail Sales Associate

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: Fall River, MA, US
Open to relocation: Yes

Salary Range

$60000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceFlexible work hoursPersonal development programsHealthcare benefitsPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing

Summary

Results-driven operations and logistics professional with proven leadership experience in both military and civilian environments. U.S. Marine Reservist with a strong track record of supervising personnel, optimizing workflows, and managing equipment and resources in high-pressure settings. Skilled in team leadership, operational planning, and process improvement, with a focus on efficiency, safety, and performance.

Overview

9
9
years of professional experience

Work History

Lead Technician

Divert Inc
East Freetown, MA
04.2025 - Current
  • Led team in diagnosing and troubleshooting equipment malfunctions, enhancing operational efficiency.
  • Developed and implemented maintenance schedules, resulting in reduced downtime for machinery.
  • Trained and mentored over 10 junior technicians on safety protocols and best practices.
  • Streamlined inventory management processes, ensuring optimal availability of critical parts.
  • Work alongside the maintenance supervisor in troubleshooting and diagnosing mechanical/ plant issues.
  • Performing weekly, monthly, quarterly, and yearly preventative maintenance.
  • Collaborated with cross-functional teams to improve workflow processes across departments.
  • Conducted regular inspections to ensure compliance with safety standards and regulations.
  • Planned, scheduled, and delegated daily work to team of employees.
  • Recognized as a top performer among peers due to outstanding productivity levels and commitment to excellence.
  • Conducted quality inspections of completed work, ensuring compliance with established standards and specifications.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Monitored and enforced safety measures to mitigate hazards.
  • Repaired, upgraded and inspected electronic, electrical and mechanical systems.
  • Managed team performance by training, mentoring, disciplining, and motivating employees.
  • Adhered to established policies and standards to safely complete projects.
  • Tested components and systems to evaluate performance and identify concerns.
  • Mentored junior technicians, fostering a collaborative work environment that encouraged skill development and knowledge sharing.
  • Monitored spare parts inventory and addressed shortages with purchasing personnel.
  • Reduced equipment downtime, proactively identifying potential failures and implementing preventive measures.
  • Implemented safety protocols to minimize workplace accidents and ensure adherence to industry regulations.

Operations / Motor Transport Leadership

U.S. Marine Reserve
Providence
07.2022 - Current
  • Supervise and coordinate daily operations for personnel and vehicle logistics.
  • Lead and manage accountability for ~100 personnel in structured environments.
  • Plan and assign daily transportation operations to maximize efficiency.
  • Oversee preventative maintenance programs to ensure operational readiness.
  • Conduct inspections and enforce compliance with safety and operational standards.
  • Performing PCI and PCS on tactical vehicles and cranes before operation.
  • Develop team performance through mentorship, discipline, and structured leadership.
  • Execute inventory management and asset tracking with high accuracy.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.

Concrete Batch Operator

Redi-Mix Concrete Services
Taunton, MA
01.2023 - 01.2024
  • Operated batching equipment to ensure accurate mix formulation for concrete production.
  • Monitored raw material inventory levels, coordinating timely replenishment to maintain production flow.
  • Monitoring mix consistency
  • Performing routine maintenance to prevent catastrophic failures.
  • Coordinating with truck drivers and organizing scheduling.
  • Ensuring environmental compliance with the state.
  • Maintaining and ensuring quality control.
  • Perform preventative maintenance on various machines such as boilers, air compressors, conveyors, cement Silos and main water valves.
  • Inventory management
  • Adhering to safety Standards which include maintaining a clean work environment.
  • Managing the logistic flow of of ready-mix trucks.

Corporate Trainer

Blount Fine Foods
Fall River, MA
01.2021 - 01.2023
  • Led onboarding and training programs for over 15 new and existing employees.
  • Increased team productivity by improving workflow understanding and efficiency.
  • Diagnosed and resolved mechanical and operational issues.
  • Acted in supervisory roles, managing staff and daily production flow.
  • Coordinated scheduling and optimized workforce coverage
  • Assessed training effectiveness through feedback and performance evaluations.
  • Collaborated with management to identify skill gaps and design targeted training solutions.
  • Enhanced corporate culture by conducting team-building activities and workshops.
  • Supervised a team of trainers, providing guidance on instructional design techniques and delivery methods that maximized learner outcomes.
  • Performing mechanical troubleshooting.
  • Conduction mechanical repair.
  • Facilitate the continuous operation of up to four different machines simultaneously ( CJ, Pardo, Cryovac, Chiller/tumbler).
  • Performing magnetic testing on products every two hours.
  • Data Entry.
  • Following USDA and FDA guidelines.

Assistant Store Manager/Retail Sales Associate

Systems & Innovations Ltd.
Kingston, Jamaica
01.2017 - 01.2019
  • Assist the store/ warehouse manager in daily operations.
  • Supervised storeroom operations, staff performance, assigned tasks and managed store deliveries.
  • Managed inventory records and reports.
  • Organize distribution of products across multiple locations.
  • Maintained operational standards and ensured consistent performance metrics.
  • Handled reporting, shipment tracking, and daily business operations.
  • Maintain a safe environment and ensure employees are following the safety requirement of the company.
  • Perform weekly, monthly, quarterly and yearly audits.
  • Coordinated daily operations, ensuring adherence to company policies and procedures.
  • Trained and mentored new staff, improving team performance and service quality.
  • Implemented inventory management strategies, reducing stock discrepancies significantly.
  • Analyzed sales data to optimize product placement and enhance customer experience.
  • Led store initiatives to boost customer engagement and loyalty programs successfully.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.

Education

Associate Degree - Industrial Engineering

Caribbean Maritime University
Kingston Jamaica W.I
06-2019

Associate Degree - Electrical And Electronics Technology

Electrical Technology
Manchester Jamaica W.I
06-2016

Diploma (Honors) - Electrical Technology

Holmwood Technical High School
Manchester Jamaica W.I
06-2014

Skills

  • Operations & Logistics Management
  • Team Leadership & Staff Development
  • Fleet & Equipment Oversight
  • Scheduling & Workforce Coordination
  • Process Improvement & Efficiency
  • Inventory Control & Accountability
  • Safety & Compliance
  • Mechanical Troubleshooting
  • Data Tracking & Reporting
  • Diagnostic testing
  • Testing and repair
  • Safety compliance

ADDITIONAL INFORMATION

Languages: English, Jamaican Creole

Timeline

Lead Technician

Divert Inc
04.2025 - Current

Concrete Batch Operator

Redi-Mix Concrete Services
01.2023 - 01.2024

Operations / Motor Transport Leadership

U.S. Marine Reserve
07.2022 - Current

Corporate Trainer

Blount Fine Foods
01.2021 - 01.2023

Assistant Store Manager/Retail Sales Associate

Systems & Innovations Ltd.
01.2017 - 01.2019

Associate Degree - Industrial Engineering

Caribbean Maritime University

Associate Degree - Electrical And Electronics Technology

Electrical Technology

Diploma (Honors) - Electrical Technology

Holmwood Technical High School

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