Shanelle Blount
New York,NY
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Housing Specialist
El Barrio Operation Fightback
New York, NY
09.2023 - Current
- Reviewed documentation and input data into computer system to complete eligibility process, re-certifications and tenant move-outs.
- Conducted home and apartment inspections to identify safety issues and needed repairs.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
- Tracked and monitored rental payments for over 300 clients using Yardi portal website.
- Assistant to property manager daily duties.
- Assist and train in Section 8 application enrollment.
- Coordinate with various city agencies such as (NYC DHS, HRA, HPD, and NYCHA) to support permanency and housing stabilit
Assistant Store Manager
UNIQLO Bay Plaza
New York, NY
07.2017 - 09.2023
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Mitigated business risks by working closely with staff members and assessing performance.
- Assisted in recruiting, hiring and training of team members.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Office Secretary
UNIQLO Soho Corporate Headquarters
New York, NY
09.2014 - 07.2017
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Responded to inquiries from callers seeking information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
Sales Associate
Uniqlo Soho
New York, NY
10.2012 - 09.2014
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Managed cash register after end of shift to balance and record accurate transactions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
Associate of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
New York, NYHigh School Diploma -
Urban Assembly School Of Business For Young Women
New York, NY06.2010
Skills
- Tenant Rights
- Affordable Housing
- Temporary Housing
- Customer Service
- Clerical Support
- Microsoft Office Proficiency
Timeline
Housing Specialist
El Barrio Operation Fightback
09.2023 - Current
Assistant Store Manager
UNIQLO Bay Plaza
07.2017 - 09.2023
Office Secretary
UNIQLO Soho Corporate Headquarters
09.2014 - 07.2017
Sales Associate
Uniqlo Soho
10.2012 - 09.2014
Associate of Arts - Liberal Arts And General Studies
Borough of Manhattan Community College of The City University of New York
High School Diploma -
Urban Assembly School Of Business For Young Women