Shanelle Redding
Salt Lake City,UT
Summary
Analytical compliance and operations professional with 10+ years of experience supporting quality assurance, regulatory compliance, data governance, operational safety initiatives, and data‑driven decision‑making across healthcare, logistics, financial services, and academic environments. Demonstrated ability to analyze complex operational systems, identify systemic vulnerabilities, and implement corrective actions that strengthen safety performance, regulatory compliance, and operational efficiency. Experienced in regulated environments where data accuracy, risk control, and compliance directly impact safety and service delivery.
Overview
14
14
years of professional experience
Work History
Regulatory Coordinator - Med Transport
Intermountain Health
Murray, UT
08.2025 - Current
- Collect, validate and analyze regulatory and operational data across multiple healthcare and medical transport service systems to harmonize with internal policies and external compliance standards.
- Collaborate with clinical, operations and compliance teams to interpret data inconsistencies, operational gaps, and workflow inefficiencies, applying critical thinking and systems analysis to support continuous improvement.
- Developed compliance dashboards, performance reports, and executive‑level summaries using Excel‑based data visualization tools.
- Support audit readiness by maintaining structured compliance documentation, tracking corrective actions to align with CAMTS standards.
Administrative Assistant to the Director
Weber State University
Ogden, UT
04.2024 - 08.2025
- Analyze operational and financial data to identify discrepancies, improve reporting accuracy, and support informed decision-making by leadership.
- Identify operational inefficiencies and implement workflow improvements to enhance accountability and reporting transparency.
- Oversee administrative operations across multiple locations, including budget reconciliation, payroll processing, and purchasing oversight while ensuring compliance with institutional policies and procedural standards.
- Prepare reports and presentations that provide leadership with operational efficiency, compliance and performance metrics.
Verification Analyst
Truework
Draper, UT
11.2020 - 04.2024
- Conducted investigative research to identify accurate HR and payroll contacts, reducing processing delays by 15%.
- Investigated potential fraud indicators and escalated suspicious activity for further review, supporting organizational risk mitigation factors.
- Maintained detailed documentation and verification records to ensure data integrity and audit readiness.
- Processed over 200 verification requests weekly, while maintaining a 98% accuracy rate and consistent compliance with verification standards.
Data Governance Analyst
CHG Healthcare
Midvale, UT
03.2019 - 11.2020
- Collaborated with internal stakeholders to enforce compliance standards and improve data integrity.
- Implemented data governance policies, to ensure compliance with HIPAA and GDPR requirements.
- Investigated and resolved data integrity issues through root cause analysis, improving database accuracy and reporting reliability.
- Performed data mining and operationally analysis to identify inefficiencies, resulting in a 20% improvement in process efficiency.
RFQ Specialist
Unishippers
Midvale, UT
06.2017 - 03.2019
- Analyzed customer specifications and operational requirements to produce accurate cost and logistics proposals.
- Generated KPI reports supporting leadership decisions related to pricing, procurement, and operational safety.
- Managed the full RFQ lifecycle, ensuring proposals met technical, operational, and compliance requirements.
- Partnered with multiple departments to validate data accuracy and alignment for pricing and quote proposals.
Supply Chain Analyst
UPS Supply Chain & Logistics
West Valley City, UT
09.2015 - 06.2017
- Conducted operational risk assessments and implemented safety procedures to mitigate regulatory violations.
- Coordinated hazardous material transportation by aircraft while maintaining strict compliance with DOT, FAA, IATA, and safety regulations
- Developed optimized aircraft load plans improving load efficiency by 20% while maintaining strict regulatory compliance.
- Supported operational compliance initiatives to maintain safe and legally compliant transport operations.
Quality Assurance Analyst
Lexington Law
North Salt Lake, UT
08.2012 - 09.2015
- Conducted regulatory and quality assurance audits to ensure compliance with FCRA and FDCPA regulations.
- Identified trends in dispute processing and implemented process improvements that increased QA performance by 35%.
- Investigated operational errors and developed corrective strategies to improve service accuracy.
- Mentored team members on QA standards and compliance procedures, improving overall team performance.
Education
Bachelor of Science - Computer Science
Weber State University
Ogden, UT05-2027
High School Diploma -
Layton High School
Layton, UT05-2012
Skills
- Audit & Documentation Review
- Data Analysis & Trend Identification
- Data Governance Support
- FAA & CAMTS Healthcare Regulatory Standards
- Hazard Identification & Mitigation
- Information Systems & Database Management
- Operational Performance Reporting (KPIs)
- Process Improvement & Workflow Optimization
- Quality Assurance & Compliance Monitoring
- Regulatory Compliance & Policy Adherence
- Risk Management
- Root Cause Analysis
Timeline
Regulatory Coordinator - Med Transport
Intermountain Health
08.2025 - Current
Administrative Assistant to the Director
Weber State University
04.2024 - 08.2025
Verification Analyst
Truework
11.2020 - 04.2024
Data Governance Analyst
CHG Healthcare
03.2019 - 11.2020
RFQ Specialist
Unishippers
06.2017 - 03.2019
Supply Chain Analyst
UPS Supply Chain & Logistics
09.2015 - 06.2017
Quality Assurance Analyst
Lexington Law
08.2012 - 09.2015
High School Diploma -
Layton High School
Bachelor of Science - Computer Science
Weber State University