Shanelly De Los Santos
New York,NY
Summary
Master's-level Occupational Therapy student dedicated to delivering exceptional client-centered care while upholding the highest standards of professionalism and collaboration. Recognized for approachability and a steadfast commitment to supporting individuals through ethical practices, fostering an environment of trust and cooperation. Eager to leverage skills in therapeutic techniques and interdisciplinary teamwork to enhance patient outcomes and contribute positively to the healthcare community. Passionate about empowering clients on their journey to recovery and improved quality of life.
Overview
6
6
years of professional experience
Work History
Bilingual Coordinator/Therapy Technician
Somos Bilingues
Dobbs Ferry, NY
09.2024 - Current
- Direct scheduling and logistics for pediatric evaluations and therapy sessions across multiple disciplines, including occupational therapy, physical therapy, speech therapy, feeding therapy, and psychological services.
- Lead translation and interpretation efforts during IEP meetings and parent communication to foster understanding and collaboration.
- Oversee documentation processes, progress tracking, and report preparation to empower therapists in their roles.
- Engage with families, schools, and districts to optimize service delivery timelines.
- Manage records organization and contribute to case management/compliance.
- Acquire hands-on experience in pediatric care through shadowing occupational therapists.
Resident Advisor
University at Buffalo
Buffalo, New York
07.2023 - 05.2024
- Assisted residents with personal and academic concerns
- Coordinated move-in and move-out processes for assigned residence hall
- Provided resources and referrals to residents in need of support services
- Organized and facilitated regular floor meetings
- Developed bulletin boards and other educational materials for residents' benefit
- Improved lives of students through counseling and personalized support.
Occupational Therapy Intern
P.S 23
Bronx, NY
05.2023 - 07.2023
- Adapted treatment approaches based on patient feedback and progress reports
- Communicated effectively with interdisciplinary team members regarding client progress or concerns
- Observed and documented patients' progress during therapy sessions
- Cofacilitated group therapy sessions under supervision of licensed occupational therapist
- Identified rehabilitation needs and attainable goals based on patient physical and mental evaluations.
Restaurant Hostess
The Original Pancake House
Amherst, NY
03.2023 - 05.2023
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow
- Supported servers, food runners, and bussers with keeping dining area ready for every guest
- Answered customer questions about hours, seating, and menu information
- Collected information from arriving customers to seat groups or place them on waitlist
- Complied with food safety and food hygiene regulations to safeguard public health.
Baker
Wegmans
Amherst, NY
10.2022 - 03.2023
- Produced consistently high-quality baked goods for customers
- Operated and maintained bakery equipment, including ovens and mixers
- Complied with health and safety codes to protect staff and customers
- Collaborated with team members to complete tasks and maintain smooth running of bakery
- Packaged and labeled baked goods with accurate descriptions and ingredients
- Created appealing displays to showcase products in bakery
- Cleaned and maintained kitchen equipment and oven.
Restaurant Hostess
Outback Steakhouse
Amherst, NY
03.2022 - 05.2022
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times
- Managed seating chart and monitored activity in the restaurant to keep a constant and efficient dining flow
- Supported servers, food runners, and bussers with keeping the dining area ready for every guest
- Answered customer questions about hours, seating, and menu information
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
Summer Camp Counselor
Dream Charter School
Bronx, NY
06.2021 - 08.2021
- Worked with children of varying ages, interests, skills, and developmental levels
- Led groups of children safely through a variety of camp activities
- Organized and guided group activities by leading, coaching, and participating with campers
- Acted as a positive role model and mentor to provide campers with constructive guidance and promote healthy habits and attitudes
- Communicated with families to keep parents informed on the child's camp experience and address any concerns or issues
- Supported children by actively listening and offering encouragement
- Mediated camper conflicts to resolve problems and maintain positive and safe camp environments.
Assistant Pre-K Teacher
Saint Barnabas Elementary School
Yonkers, NY
09.2019 - 01.2020
- Established positive relationships with students and families
- Created a safe and nurturing learning environment for preschoolers
- Guided students to develop social, emotional and physical skills
- Modeled positive behavior and communication skills for students
- Planned and executed activities to stimulate physical, social and intellectual growth
- Monitored classroom to verify a safe and secure environment
- Developed innovative activities to engage young children in the learning process
- Developed and implemented behavior management plans.
Education
Master of Science - Occupational Therapy
Touro College of Health Sciences
New York, NY01-2028
Bachelor of Arts - Sociology -
University At Buffalo
Buffalo, NY05.2024
Bachelor of Science - Public Health
University at Buffalo
Buffalo, NY05.2024
Skills
- First Aid/CPR
- Special needs care
- Data entry
- Native Spanish Speaker
Timeline
Bilingual Coordinator/Therapy Technician
Somos Bilingues
09.2024 - Current
Resident Advisor
University at Buffalo
07.2023 - 05.2024
Occupational Therapy Intern
P.S 23
05.2023 - 07.2023
Restaurant Hostess
The Original Pancake House
03.2023 - 05.2023
Baker
Wegmans
10.2022 - 03.2023
Restaurant Hostess
Outback Steakhouse
03.2022 - 05.2022
Summer Camp Counselor
Dream Charter School
06.2021 - 08.2021
Assistant Pre-K Teacher
Saint Barnabas Elementary School
09.2019 - 01.2020
Bachelor of Science - Public Health
University at Buffalo
Master of Science - Occupational Therapy
Touro College of Health Sciences
Bachelor of Arts - Sociology -
University At Buffalo