Shanequa Gadson
Brooklyn
Summary
Dynamic and dependable professional with a proven track record in facility security and exceptional customer service, notably with USS Security. Excelled in patrolling, situational awareness, and de-escalation, enhancing safety and client satisfaction. Demonstrated teamwork and collaboration across diverse roles, achieving significant improvements in operational efficiency and client well-being.
Personable and vigilant professional with strong sense of responsibility and integrity. Possesses foundational knowledge in safety protocols and emergency response procedures, along with proficient observational and communication skills. Dedicated to maintaining secure environment and ensuring safety of all individuals.
Experienced with maintaining secure premises and ensuring safety protocols. Utilizes effective communication and observation techniques to monitor and manage potential risks. Knowledge of conflict resolution and incident response to handle situations calmly and efficiently.
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
6
6
years of professional experience
Work History
Unarmed Security Guard
USS Security
04.2024 - Current
- Completed full building and grounds patrols to spot and investigate concerns.
- Assisted visitors and customers to provide directions, answer questions and meet requests.
- Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
- Improved overall safety by enforcing company policies and regulations among employees and visitors alike.
- Completed detailed incident reports to provide accurate documentation of security events for future reference.
- Provided exceptional customer service to clients, addressing their concerns and maintaining a professional demeanor at all times.
- Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
- Responded quickly to incidents and assessed active situations for security concerns.
- Completed full building and grounds patrols every [Timeframe] to spot and investigate concerns.
- Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
Home Care Aide
Town Nursing Agency
10.2021 - 07.2023
- Provided companionship to patients, fostering positive relationships and emotional wellbeing.
- Assisted patients with daily living activities, promoting independence and quality of life.
- Performed light housekeeping tasks as needed, creating a clean and comfortable environment for patients to thrive in.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Delivered skilled personal care assistance such as bathing, grooming, dressing, toileting support which enhanced hygiene levels for patients.
- Utilized adaptive equipment as needed to assist patients in completing daily tasks safely and effectively.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Facilitated transportation for medical appointments and errands, supporting patient mobility and access to necessary services.
Cleaning Assistant
New York City Police Department
10.2018 - 12.2020
- Mopped and vacuumed floors to remove residue and restore finished appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Wiped windows, tables and other surface areas to eliminate dust and residue and increase aesthetic value.
- Scrubbed and sanitized toilets and trash cans to maintain healthy environment.
- Performed deep-cleaning tasks on carpets, upholstery, and hard floors using specialized equipment and techniques for optimal results.
- Contributed to a safe working environment by adhering to safety protocols during all tasks, reducing workplace accidents.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Kept public pathways clear of safety hazards and spills with regular checks and attention.
Home Health Aide
Americare Home Health Agency
04.2019 - 02.2020
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Provided transportation and appointments management.
- Transported clients for medical and personal outings.
Education
High School Diploma -
Prospect Heighs
Brooklyn, NY06-1994
Skills
- Facility security
- Crowd control
- Patrolling techniques
- Situational awareness
- Team player
- Punctuality
- Honest and dependable
- Reliable and responsible
- De-escalation techniques
- Secure transportation
- Teamwork and collaboration
Timeline
Unarmed Security Guard
USS Security
04.2024 - Current
Home Care Aide
Town Nursing Agency
10.2021 - 07.2023
Home Health Aide
Americare Home Health Agency
04.2019 - 02.2020
Cleaning Assistant
New York City Police Department
10.2018 - 12.2020
High School Diploma -
Prospect Heighs
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