SHANESE WILLIAMS
New York,NY
Summary
Dynamic Licensed Realtor with a proven track record at Real Broker, LLC, achieving a 100% closing rate. Expert in market analysis and negotiation, complemented by strong leadership and conflict resolution skills. Successfully guided clients through complex transactions, enhancing their experience and ensuring satisfaction. Committed to delivering exceptional results in real estate.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Licensed Realtor
Real Broker, LLC
New York, New York
12.2019 - Current
- Successfully manage real estate transactions from initiation to closing, negotiating contracts, educating sellers and buyers about legal disclosures
- Establish a positive flow of communication with clients, banks and attorneys to foster seamless property transactions, with a 100% closing rate
- Act as a liaison between buyers, sellers and service contractors to coordinate successful home inspections and appraisals
- Analyze market statistics to identify trends and evaluate current property listings
- Research and determine competitive market price for sellers
- Counsel new buyers to enhance sales opportunities, with a 95% conversion rate
- Serve as a local real estate expert, advising customers on market dynamics and home prices
- Acquired new customers through the attraction of counseling clients and identified purchasing needs to deliver relevant real estate resources
Tour Commander / Bellevue Hospital Prison Ward
New York City Department of Corrections
New York , NY
04.2016 - 04.2019
- Directed 50 Correction Officers and 2-4 Captains per shift, responsible for headcounts, prison lockdowns, and emergency responses to ensure security
- De-escalated inmate altercations and large-scale disturbances using advanced crisis management and negotiation techniques.
- Investigated incidents of violence and misconduct, preparing detailed reports and recommending disciplinary actions
- Coordinated and delivered staff training to enhance crisis response capabilities and operational efficiency
- Provided daily briefings and fiscal oversight, ensuring compliance with protocols and budgetary guidelines
Programs Captain
New York City Corrections Department
Astoria, NY
09.2011 - 04.2016
- Successfully supervised the day-to-day operation of (30) civilian staff members and twenty-three (23) uniformed staff members who provided transitional services that aided in the reduction of recidivism by 38%
- Successfully implemented motivational activities and enhanced services to the inmate population which reduced idleness and promoted quality behavior from the inmate population to reduce facility violence by 80%
- Facilitated reductions in inmate disturbances and incidents by 60% to increase facility safety and create a cohesive environment
Correction Officer
New York City Corrections Department
04.1999 - 09.2011
- Maintained care, custody and control of 60 inmates per housing unit when assigned
- Maintained appropriate control, security and well-being over those detained
- Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates
- Classified inmates according to penal law codes upon incarceration, for housing and job assignments
- Verified warrants, conducted searches and fingerprinted inmates
- Recognized signs of problems, such as despondency, depression and anger in order to prevent riots or suicides
Education
Bachelor of Science - Emergency Management & Business Continuity
Metropolitan College of New York
New York, NY01-2025
A.A.S - Human Services
New York City Technical College
Skills
- Conduct Standards
- Negotiation Skills
- Ethics
- Supervision
- Leadership
- Team Management
- Advocacy
- Organizing
- Problem Resolution
- Conflict Resolution
- Organizational Skills
Accomplishments
- Recognized as Employee of the month (02/01/12 - 02/01/13) for outstanding performance and team contributions.
- Executive Board Member of the Fraternal Order of Police-Rikers Island Lodge
- Member of The National Organization Of Black Law Enforcement Executives
- Notary Signing Agent
- New York Real Estate Licensee
- Executive Board Member of National Association of Real Estate Brokers (NAREB)
- Member of HGAR & NYSAR Board of Directors
- Consistently maintain high customer satisfaction ratings. 5-star reviews on Google
Certification
- Licensed Real Estate Salesperson 2019-Present
- Notary Public Commission: State of New York (Active)
Timeline
Licensed Realtor
Real Broker, LLC
12.2019 - Current
Tour Commander / Bellevue Hospital Prison Ward
New York City Department of Corrections
04.2016 - 04.2019
Programs Captain
New York City Corrections Department
09.2011 - 04.2016
Correction Officer
New York City Corrections Department
04.1999 - 09.2011
Bachelor of Science - Emergency Management & Business Continuity
Metropolitan College of New York
A.A.S - Human Services
New York City Technical College
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