Outstanding ability to connect with people. Top producing sales professional and diverse skill set that ensures success in a variety of positions. Expert in advertising, real estate, non-profit, and networking. Dynamic communicator who consistently exceeds goals and company expectations.
Overview
21
21
years of professional experience
Work History
Licensed Realtor
Coldwell Banker Residential Brokerage
Englewood, CO
2017 - Current
Generated professional networks by engaging in professional, industry and government organizations.
Advertised client properties on websites, through social media and in real estate guides.
Showed properties to potential buyers and other brokers at open houses and by appointment.
Generated listings for sales and rental properties through cold calls and referrals.
Maintained connections with clients to encourage repeat business and referrals.
Media relations, social media, events, marketing and fundraising, Works with the board to develop goals and implement a strategy for fundraising and revenue growth.
Event planning and execution for The Hope Ball, Race for Research, Charity Golf Tournament and Over the Edge.
Identifies and explores donor prospects, and personally works with VIP donors/business owners to increase event sponsorships.
Collaborates with board to plan and coordinate fundraising.
Writes and distributes press releases, radio and television appearances, social media promotion.
Attended workshops and trainings in customer service, and conflict resolution tactics to ensure all clients are happy.
Sales Manager
KSBY, NBC, CENTRAL COAST CW, KSBY.COM, Santa Barbara, San Luis Obispo
06.2012 - 08.2013
Consistently hit and exceeded sales goals.
Demonstrated commitment to building strong, lasting relationships with the community and clients.
Responded to customer requests with friendly, knowledgeable service and support.
Assumed ownership over team productivity and managed work flow to meet or exceed quality service goals.
Conducted ongoing staff development to help employees achieve growth within their job roles.
Collaborated with management to ensure close contact and open communication.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Account Executive
KTVN (CBS) KOLO (ABC), Combined Communications
Reno, Lake Tahoe, Bend, California, Nevada, Oregon
03.2011 - 06.2012
Provided an elevated customer experience to generate a loyal clientèle.
Effectively communicated with and supported sales, marketing and administrative teams on a daily basis.
Served as the main liaison between customers, management and sales team.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Built long-term customer relationships and advised customers.
Solicited customer feedback and resolved any problems .
Exceeded regional annual sales goals by 11%.
General Sales Manager
Sierra Broadcasting Corporation/KJDX/KS102/KSUE
Northeast Ca. , CA
04.2002 - 02.2011
Increased revenues by 22% within the first year as Sales Manager.
Researched and customized service proposals for clients.
Developed quarterly and annual sales department budgets.
Reviewed operational records and reports to project sales and determine profitability.
Trained all incoming sales team members.
Contacted new and existing customers to discuss how their needs could be met through specific products and services.
Supported the sales team in writing proposals and closing contracts.
Built relationships with customers and the community to establish long-term business growth.
Education
Business Management/Non-Degree
San Diego State University
San Diego, CA
Communications
University of Phoenix - San Diego Campus
San Diego, CA
Real Estate/Broker License
Armbrust Real Estate Institute
Denver, CO
Skills
Self-motivated
Adherence to high customer service standards
Excellent communication
Strong client relations
Quick learner
Strong client relations
Quick learner
Self-motivated
Adherence to high customer service standards
Excellent communication
Affiliations
Colorado Ballet: Fundraising
Denver Center for the Performing Arts (DCPA): Alliance member
Rotary International: Member
Anschutz Medical Center: Committee member-Outreach
Office Manager / Broker Assistant at Mary Wallace Team – Coldwell Banker Residential BrokerageOffice Manager / Broker Assistant at Mary Wallace Team – Coldwell Banker Residential Brokerage